Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 760 A St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
3.0
135 reviews
5 stars
54
4 stars
12
3 stars
5
2 stars
7
1 star
57
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported frequent problems with incorrect package deliveries and missing mail.
Customer Service
Mixed feedback on customer service; while some staff were praised for being friendly and helpful, others were criticized for rudeness and unprofessional behavior.
Staff Efficiency
Despite some negative experiences, many customers noted that the staff worked efficiently, especially during busy times.
Communication Problems
Customers expressed frustration over the inability to reach the post office by phone and the lack of timely responses to inquiries.
Facility Condition
The post office was described as generally clean and well-maintained, although some customers noted a lack of supplies.
- SBStephanie Burmeister5 days ago1.0Keep delivering packages to the wrong box. I now am missing over sixty dollars in packages. Tried calling the local number only for it to tell me to stay on the line just to be hung up repeatedly. So I can't even inquire as to what steps to take to get my packages. Our parcel boxes have been broken Into and have remained broken for over a year.
- ABAndrew BennettNov 12, 20251.0So I discovered I am not the first to leave a review about undelivered packages. If you haven’t delivered a package don’t mark it down as delivered. If you know your workers are marking down packages as delivered when they are not take accountability and admit that they are doing that when the packages are missing. I got a pink slip for different package and I made a purchase online for a second package which was supposed to make it to the apartment office on a Thursday and was reported to be shipped the second next Monday when it hadn’t been shipped yet. I called your customer service line and got a lady who after receiving my information said “it doesn’t matter what you say or verify. It doesn’t matter if the leasing office manager clarifies that they haven’t received the package. We are still going to make you do an online inquiry “. If your customer service line doesn’t do anything fire them and see the hard way what not sorting out problems earlier on will get you(eventual lawsuit from customers in tweakerville mail theft Oregon). We all know what Oregonians do with online inquiries which is laugh and do nothing. I have a pink slip from the that says “tried to deliver government document the first attempt) and I don’t have a tracking number for this one and you know why. I have been trying to contact the usps store to find out which store is trying to deliver the government document so I can go pick it up myself or insure it gets sent to the right building, but you can’t find any information on it, because your too lazy and won’t check the mail slot at the usps office to see if it is there. Don’t send people to do an online inquiry when you can solve a problem in 10 minutes. We citizens disagree with your services and expect you to do a more responsible job at helping us solve problems that occur at your buildings.
- PPPhilOct 20, 20251.0Delivered my package to the wrong address. Dexter post office verified it was scanned as delivered at the wrong address. Will NOT pick up the phone. USELESS! Megan at Dexter was wonderful though.
- KHKayla HarperSep 25, 20252.0Every other package I receive is either delivered incorrectly or it’s left in a parcel locker that I am not given access too. I’ve lived in the same apartment complex for over 3 years and I’ve had so many problems with mail delivery here that it almost makes more sense for me to just go pick it up. The plethora of bad reviews for this location speak for itself
- GHGio HershelSep 15, 20251.0They stole my package and are completely denying it. I have proof and the postal system refuses to replace my item. Insufficient address should have made them return to sender. Instead they kept it. They marked it picked up even though I work Monday through Friday until 530pm. It was only addressed to me and we didn't know it was out for delivery until after it was stolen by the postal employees and marked picked up. The postal system is corrupt.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service located at 760 A St, Springfield, OR?
You can send mail and ship packages, get money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, thousands of Post Offices, including this location, accept first-time U.S. passport applications and many can also take your passport photo.
Do I need to make an appointment for passport services at this Post Office?
Most Post Offices with passport services require scheduled appointments through an online scheduler; however, limited walk-in hours are available at select locations.
What are the hours of operation for the USPS at 760 A St?
The Post Office is open Monday to Friday from 8:00 AM to 5:00 PM, Saturdays from 10:00 AM to 12:00 PM, and closed on Sundays.
How can I rent a PO Box at this USPS location?
You can search for available PO Boxes and reserve one online, then complete the setup in person. Applying can also be done directly at the Post Office with two valid IDs.
Is 24/7 access available to PO Boxes at this location?
Many USPS locations offer 24/7 lobby access to PO Boxes, but it may vary, so please check with this Post Office for specific lobby hours.
Where can I find affordable dining options near the USPS at 760 A St?
Nearby you can visit The Pump Cafe or HM Pump Cafe for breakfast and American-style meals, or Subway for quick sandwiches and fast food.
Are there recreational activities close to the United States Postal Service at 760 A St?
Yes, the Willamalane Park & Recreation District Lively Park Swim Center Wave Line offers gym and swimming facilities nearby for recreation and fitness.
Which nearby services can help with landscaping or gardening near the USPS?
Sparky's Landscaping llc provides professional landscaping and gardening services close to the Post Office for your outdoor needs.
If I need financial or legal services near the USPS at 760 A St, where can I go?
Nearby options include Brandt Financial Services, Schroeder and Associates for accounting and trusts, and ORISR Private Investigations for legal and financial services.