United States Postal Service

3.0
98 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3148 Gateway St! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is actively recruiting for many positions, including: mail and package delivery (city and rural); truck driving (delivery truck and tractor trailer); processing plant; and more opportunities to fit your needs. Learn more about USPS top jobs on our website.

Location

United States Postal Service
3148 Gateway St, Springfield, OR
97475, United States

Hours

Reviews

3.0
98 reviews
5 stars
41
4 stars
9
3 stars
3
2 stars
2
1 star
43
  • DC
    Denise Cyr
    Dec 11, 2025
    5.0
    Super nice staff! One person working the counter, but someone passing by saw me and immediately came to help me. Lobby open for self serve. Counter staffed during day.
  • JB
    Jonathan Bishop
    Aug 27, 2025
    4.0
    Pickup time for packages says 6pm. They must collect em earlier than that because I dropped off 10 min before 6 and there wasn't a scan that evening. Not sure why there are such delays with repairing the smashed out windows, causing everyone to enter through the side. My local postman likes to ignore the numbers on my door and name on the mail and puts my mail through the slot on the office door next to me. They close early on Fridays, causing me to wait until Monday to get anything delivered Friday. Other than those things and the occasional lost package, they've been great, especially for my selling on eBay. Definitely get yourself a label printer and skip the lines.
  • ML
    Monica Langley
    Apr 5, 2024
    1.0
    This post office treated my daughter and I terribly as walk ins for passports even though we were there during approved times listed on the website. The guy (J) was clearly pissed we didn’t have an appointment. He went to the back and we waited 15 minutes for him to come back. He would only process one even though we were the only ones there. It took him about 10 minutes to process one. At the downtown Eugene post office, wait time and processing took no more than 5 minutes. No line at either place but speediness and customer service were lightyears apart by location. We were charged a lobby service fee at the Gateway location on our passport receipt. The downtown location didn’t charge for that. The clerk at Gateway was just downright rude. He wasn’t knowledgeable about payment methods either. He only offered check or money order as payment options. He didn’t know if Apple Pay would work. He proceeded to help a male walk in as we were leaving after refusing to process my application. I’m curious to know how many other passport customers were charged the “Lobby Fee”.
  • JW
    Justin Wilson
    Mar 15, 2022
    1.0
    Don't go here for passport appointments the lady is not helpful at all. If I could give no stars I would. 4 appointments and 2 months later I still don't have a passport on the way.
  • DD
    dankdafied
    Mar 25, 2017
    5.0
    They sent my package real fast!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.