The UPS Store

4.0
229 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2576 in Springfield offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Located In The Pioneer Plaza Shopping Center Near Safeway.

Details

  • DeliveryNot available

Location

The UPS Store
1863 Pioneer Pkwy E, Springfield, OR
97477, United States

Hours

Reviews

4.0
229 reviews
5 stars
164
4 stars
10
3 stars
2
2 stars
6
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals like Christina, Brittany, and Jessica.

Printing Issues

Several reviews highlighted ongoing problems with the store's printing services, including broken printers and delays, leading to customer frustration.

Mixed Experiences

While many customers had positive experiences, some reported rude behavior from staff and dissatisfaction with service, indicating inconsistency in customer interactions.

Community Engagement

The owner and staff were noted for their involvement in the local community, providing support for local events and helping with various community needs.

Efficiency

Customers appreciated the quick service during busy times, with many noting that their transactions were handled efficiently despite high customer volume.
  • AN
    Ange Norris
    3 days ago
    5.0
    Quick & pleasant experience
  • AL
    Alexandra Levine
    5 days ago
    5.0
    We love using this location for all the different services!!! We've had a box for years but also do printing and stuff. Everyone is so friendly, they get to know you and treat you like family, theyre fast and always take care of business even when theyre super busy. Love the crew. Keep it up!
  • HH
    Heather
    Oct 24, 2025
    1.0
    I asked for the lowest price to mail my package, she said $36+ . I said wow the post office is only $20. I don’t mind paying a few dollars for the convenience. She said no it’s $44 at the post office. I have their prices you can save yourself sending it UPS. They are misinformed and telling customers falsehoods. When I stopped back by to show them it was $19.75 at the post office NOT $44 they blamed their computers . Why are they providing and standing by misinformation? Hopefully they let their bosses know they look like liars. I’ll be contacting their corporate office.
  • LB
    leslie beekman
    Sep 27, 2025
    5.0
    I go to this store almost every other week as they are all kind enough to print up lost animal signs for me. This group are the sweetest souls and always helpful smiling and kind when I stop in💞💞
  • DW
    Drew Watts
    Sep 25, 2025
    5.0
    Nice crew. Helped me out big!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular business hours for The UPS Store in Springfield?

The UPS Store is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM.