The UPS Store

4.1
234 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2576 in Springfield offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Located In The Pioneer Plaza Shopping Center Near Safeway.

Details

  • DeliveryNot available

Location

The UPS Store
1863 Pioneer Pkwy E, Springfield, OR
97477, United States

Hours

Reviews

4.1
234 reviews
5 stars
169
4 stars
10
3 stars
2
2 stars
6
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently praised for being friendly, helpful, and professional, creating a positive experience for customers.

Efficiency

Many customers appreciate the quick and efficient service, although there are some complaints about delays due to printer issues.

Mixed Experiences

While most reviews are positive, there are notable complaints about rude staff and misinformation regarding pricing.

Community Engagement

The business is recognized for its involvement in the local community and support for local events.

Service Variety

Customers value the range of services offered, including shipping, printing, and notary services.
  • RB
    richard bailey
    Jan 3, 2026
    5.0
    I recently started going here because I found out they can beat USPS shipping cost, often by 50% ! As an added bonus they have some of the friendliness staff I have ever encountered. I will be using their service much more in the future!
  • WR
    w r
    Dec 16, 2025
    5.0
    Staff is so friendly and helpful even during the holiday rush!
  • PD
    Pamela deForce
    Dec 15, 2025
    5.0
    The UPS store close to me is very efficient and really friendly. It's a pleasure to go in and do business with them. Costs are decent and they deliver when they say they will.
  • MF
    Mike Flippin
    Dec 14, 2025
    5.0
    Should have done this months ago but I was too busy enjoying the excellent service. I've had a PO Box here for 4 years now. I do some Amazon returns as well as occasionally ship items out. This location was gifted a new manager several months ago, which actually means probably a year ago. I'll edit this when I remember her name. The fact that I don't know her name means I've really never had to rely on her to fix something detrimental. Everyone here is always very upbeat and helpful. I've had to ship stuff out where they needed to do some "fixing" and they've always been great. I could get a USPS PO Box for a few bucks less a month, but the extra service I get here like text messages when packages arrive (seriously 100% better than tracking), free and easy Amazon returns, autopay, shipping help, makes the experience so much better than the post office and I've had USPS PO Boxes. Try it, you'll like it.
  • LT
    Lance Tucker
    Dec 2, 2025
    5.0
    Very friendly staff, and secure storage for my mail and packages until I can pick them up.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular business hours for The UPS Store in Springfield?

The UPS Store is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM.