United States Postal Service

2.7
48 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 694 N Larch St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
694 N Larch St, Sisters, OR
97759, United States

Hours

Reviews

2.7
48 reviews
5 stars
19
4 stars
0
3 stars
1
2 stars
5
1 star
23
  • SH
    Sherri Hermens
    Nov 18, 2025
    1.0
    Sisters, post office used to be a really nice place. That is not the case anymore. In the past few years I have had more poor interactions with their staff than positive. They have sent packages back, lost packages after putting a yellow slip in my box. The latest… I went to pick up my package yesterday and was told it was large the employee couldn’t get to it until sometime after noon. I was the only one in the lobby. Went back today, handed my slip to a different person. My package weighed less than a pound, and was small enough to slide across the counter. Large?? Unacceptable, I feel like most (not all) of the employees act like they hate their jobs. Very sad for our small town!
  • EW
    Erin Walker
    Sep 29, 2025
    1.0
    The staff is rude and dismissive. I was trying to pick up packages that they wouldn't deliver to my house. I didn't have time to get from work to home to get the "peach slip" and then to the PO before they closed and they refused to look up my address and said without the slip there was nothing they could do. While I was trying to get clarification from the gal at the counter about the info on the slip that they would need in order find my packages, the post master walked up and said "Who are YOU?". I was confused, "My name? My address?..." My mail carrier happened to walk in and gave them my address and they were like, "Oh, okay" and got my packages. If it's a security thing they could have asked for my ID but they just stared at me like I was stupid and I should already know. They didn't treat me like a person. I was disappointed and confused. Maybe they hate their jobs... It's no excuse to treat people the way that they do. By the way, the peach slip doesn't have anything other than my address on it. They were gaslighting me but I still don't know why.
  • DD
    donbonpoopon
    Jun 27, 2022
    2.0
    Staff is sometimes friendly. However, most of the time it seems a customer entering the lobby creates an inconvenience for staff. One particular employee seems to hate her job. Shes so dry and passive aggressive it's uncomfortable to go in when shes working. If you're local, you know who I'm talking about. Mail delivered isn't sorted until the next day due to their shortage of staff, which I understand since my work has the same problems. If they weren't so short with locals and quick to dismiss a customer who wants their mail the day it's delivered; I would give a better rating. I can't in good conscience suggest doing business with this establishment.
  • CN
    Cindy Norlin
    Nov 17, 2020
    5.0
    Appreciate all of your hard work. Thank you!!!
  • LM
    Leslie Miller
    Jul 1, 2019
    5.0
    Paula was so helpful to me & went above and beyond to help me out.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.