United States Postal Service

2.9
32 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 551 N Water St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
551 N Water St, Silverton, OR
97381, United States

Hours

Reviews

2.9
32 reviews
5 stars
13
4 stars
1
3 stars
2
2 stars
3
1 star
13
  • JO
    Jeff Olson
    Nov 15, 2025
    1.0
    Worst postoffice ever. Drivers do not deliver stuff, instead they flag it for delivery and then minutes later say its undiverable for random reasons. Basically they do not want to do their job. On top of that very rarely are they friendly and their posted hours arent actually followed much. No use asking to talk to anyone, they dont want to talk and just ignore what you say with responses like oh that drivers lazy and doesnt like to do deliveries, sorry. It needs a complete hiring overall from the top position down, complete staff replacement.
  • SS
    sfs
    Oct 17, 2025
    1.0
    Silverton Oregon USPS would not deliver my package--the Post Master said it was too heavy--over 70 lbs. And blamed Amazon for putting heavy items in the middle of pallets. They did not even want to bring it to my car. Finally, someone got a dolly and easily tipped it into the back of my pickup. Guess what? When I got home and weighed the package--54.3 lbs.!! Looks more like someone just did not want to do their job--deliver the mail.
  • EB
    Elias Bishop
    Jun 21, 2025
    1.0
    They keep not dropping off my packages and now I have to wait until Monday 3 days after they were supposed to drop it off. They said come get it the 21st and they are closed on weekends. What a waste of our tax payer money!! This is why anyone can do there job because there is no skill to it.
  • IG
    Ismael Guerrero
    Jan 2, 2024
    5.0
    Excellent service
  • TS
    Thomas S
    Oct 9, 2017
    1.0
    Absolutely horrible place. First off the staff treats you like you are a nuisance. As soon as you walk into the door, and see the long line that is barely moving you can notice the smug postmaster vehind the counter. Then you get to wait in line for upwards of an hour to pick up the package one of your postal workers refused to deliver. Sorry my asphalt driveway is not good enough for you, with a giant area to turn around. Lazy, Rude, and a waste of time and money.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.