The UPS Store

4.2
166 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5572 in Sandy offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across From Library Next To Subway.

Details

  • DeliveryNot available
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible seatingAvailable

Location

The UPS Store
38954 Proctor Blvd, Sandy, OR
97055, United States

Hours

Reviews

4.2
166 reviews
5 stars
130
4 stars
1
3 stars
4
2 stars
5
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees like Kaitlyn, Rykki, and Mandie for their outstanding service.

Inconsistency

Some reviews highlighted inconsistency in service quality, with experiences varying significantly depending on the staff member assisting customers.

Operational Issues

Customers reported issues with lost packages and delays in mail sorting, indicating potential management and operational challenges.

Positive Atmosphere

Despite some negative experiences, many customers noted a positive atmosphere in the store, with staff maintaining a cheerful demeanor even during busy or challenging times.

Pricing Concerns

There were complaints about additional charges for services like taping boxes, which some customers felt were excessive or unwarranted.
  • MA
    Michael Alvarez
    6 days ago
    5.0
    Annika provided great customer service!
  • GC
    Gloria Cooper
    6 days ago
    5.0
    Nikki was so kind and helpful. I am a senior citizen and not very tech savvy. She did not belittle me or make me feel stupid. Great customer service!
  • TW
    Tyler Way
    Nov 15, 2025
    5.0
    Annika provided excellent customer service! 10/10
  • AK
    Alea Keating
    Nov 13, 2025
    5.0
    Nikki, Annika and Aydian were very helpful with an upbeat spirit! Thank you UPS Sandy for all your help over the years.
  • CC
    Cameo Curtis
    Oct 9, 2025
    1.0
    Talk about an absolute stress of a little over a month. Something from my wedding that had valuable memories had to be shipped back to a company. Only took me 2x to go into the store to say it’s “lost” can it be anywhere. I was told there store clears out every night I asked to dig deeper sure enough it’s been sitting there for over a month just chilling deep within. I get things happen but an apology would have been nice of what a bride goes through of not having something memorable and not a cheap memorable item this should have never happened the first time it should have been investigated vs just handing me a ups # saying call them. Just disappointed but happy it was found.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #5572 in Sandy offer?

The UPS Store #5572 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.