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Brand Certified

United States Postal Service

2.2
(97 reviews)

Business Details

400 Glen Creek Rd NW, Salem, OR
97304, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 400 Glen Creek Rd NW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
400 Glen Creek Rd NW, Salem, OR
97304, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
SaturdayClosed
SundayClosed

Reviews

2.2
97 reviews
5 stars
22
4 stars
7
3 stars
2
2 stars
4
1 star
62
  • RS
    Reisia Siquig
    Apr 14, 2026
    1.0
    USPS broke my rice cooker and after 3 different insurance claim attempts( with photos, receipts, and proof of value) they still denied it! Horrible service.
  • KI
    Kris Ivory
    Mar 10, 2026
    1.0
    There's no obvious number to call the West Salem USPS, and calling the 800 number is a nightmare. The phone tree does not give an option to talk to a real person (nor did it give me an option for the service I needed, a notary, which USPS is supposed to have), and when I tried saying "talk to agent," the tree simply said "Thanks for calling, bye" and hung up on me. Guess I'm going to UPS.
  • JW
    jordan ward
    Feb 18, 2026
    1.0
    Horrible people here! withholding mail, not delivering packages, arbitrability closing mail boxes! no one here is any help and they need to hire all new people willing to help people. lived in West Salem for 20 years and have had so many bad experiences i have lost count. Avoid them like the plague! close your mailboxes and just have UPS or amazon deliver you packages!!!!!! wish i could give them a 0 star review.
  • RJ
    Ryan Jones
    Jan 13, 2026
    1.0
    My box got broken into on Glenn Creek and I was supposed to go down to this post to get my mail like they told me to now they are telling to go all the way out to 25th street to get my mail now without buying a box, this is some crap service and I wish youd just make it easier for people!
  • HP
    Hillary Pence
    Dec 17, 2025
    5.0
    I don't know if I'm spelling her name right, but Chrystle does a wonderful job and is really friendly every time I go in. She's like this with every interaction I've seen her in, just incredibly kind. The staff here work quickly and efficiently. They all deserve raises for their hard work! Thank you West Salem team!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified April 26, 2026Yext Knowledge Graph
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