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Brand Certified

United States Postal Service

2.7
(175 reviews)

Business Details

1050 25th St SE, Salem, OR
97301, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1050 25th St SE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1050 25th St SE, Salem, OR
97301, United States

Hours

Reviews

2.7
175 reviews
5 stars
59
4 stars
11
3 stars
6
2 stars
11
1 star
88

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are reported as rude and unprofessional.

Delivery Issues

Numerous complaints about lost or stolen packages, delayed deliveries, and poor communication regarding mail status.

Accessibility

Customers express frustration over difficulty reaching the post office by phone and the lack of clear information about hours and services.

Efficiency

Some customers appreciate the quick service during visits, while others report long waits and understaffing during busy times.
  • BB
    BEpositive BEgrateful
    Jan 30, 2026
    5.0
    The Salem post office is easy to get to, has easy parking, and has several employees working so the line goes quickly even when it's long. The postal employees have always been friendly. I love that this post office is open until 5:30 PM.
  • CW
    C W
    Jan 22, 2026
    1.0
    Ridiculously Slow. My package hasn't moved in 5 days.
  • MC
    Miranda Grace Crowell
    Dec 8, 2025
    5.0
    Exceptional customer service! Thanks for helping with a mail-forwarding Snafu!
  • JS
    J Stairs Stairs
    Nov 22, 2025
    5.0
    Nice
  • DL
    Dylan lloyd
    Nov 3, 2025
    4.0
    There was a bit of a wait, but totally worth it — Kathrine in customer service was amazing! Super friendly, helpful, and really made the whole experience better. You can tell she actually cares about people. Big thanks to her for making my day a little easier!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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