Brand Certified
United States Postal Service
2.6(136 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
3624 Commercial St SE, Salem, OR
97302, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3624 Commercial St SE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.6
136 reviews
5 stars
44
4 stars
7
3 stars
5
2 stars
9
1 star
71
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Many customers reported rude and unhelpful behavior from staff, with several specific complaints about individual employees being condescending or dismissive.
Service Efficiency
While some customers praised the efficiency and speed of service, others experienced significant delays and issues with package delivery.
Customer Service Issues
Numerous reviews highlighted difficulties in reaching customer service, both in-person and via phone, leading to unresolved issues and frustration.
Mail Handling Problems
There were frequent complaints about misdelivered mail and packages, with customers expressing dissatisfaction over lost or incorrectly delivered items.
Mixed Experiences
Some customers had positive experiences with specific employees, indicating that service quality may vary significantly depending on the staff member.
- VVVee2 days ago1.0If you have another option, go somewhere else. The man and woman who were working this Monday morning at 9:00 a.m. were both incredibly rude to everyone in the room. I have never experienced such cold and condescending workers in any other post office. Both an elderly gentleman and myself were treated incredibly rude for asking simple questions and in the end not really given any answers.
- DPDevon PadillaFeb 18, 20265.0First time at this location, and the employee at counter was very helpful and efficient
- ASAnn ShafferFeb 13, 20261.0My prepaid packages don't get scanned in for days which doesn't make any sense and the first scan is showing Salem Oregon not Portland what are they doing with these packages 2 days!
- SFS FoxJan 26, 20261.0I just moved out South and I was in the post office around noon and the two male employees were the rudest people I've ever met in my life all I was trying to do was get some help with my mail because it's not being forwarded properly and they had attitudes and expected me to know how the process works to fix it if you hate your job that much you shouldn't do customer service
- MMMarky markJan 21, 20261.0Oh my gosh!!! The woman working the counters is the rudest person on earth!! Snippy, mean to customers waiting and not helpful at all! How disgusting to witness
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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