The UPS Store

4.1
226 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6493 in Salem offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Commerical St Se And Alice Ave S..

Details

  • DeliveryNot available
  • Curbside pickupNot available
  • [Free/Paid] wi-fiNot available
  • Onsite servicesAvailable

Location

The UPS Store
2755 Commercial St SE, Salem, OR
97302, United States

Hours

Reviews

4.1
226 reviews
5 stars
167
4 stars
7
3 stars
2
2 stars
2
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and knowledgeable, providing excellent customer service.

Efficiency

Customers appreciate the quick and efficient service, often noting minimal wait times and fast processing.

Service Issues

Some reviews highlight issues with pricing transparency and specific service refusals, indicating inconsistency in service quality.

Cleanliness and Organization

The store is frequently praised for its cleanliness and organization, contributing to a pleasant customer experience.

Parking Challenges

Several customers mentioned difficulties with parking, citing it as a concern when visiting the location.
  • TE
    Timothy Engle
    Nov 16, 2025
    5.0
    I am so impressed with this store! Both ladies today (Nov. 16) were super kind and helpful, and made what I thought would be a long process super easy. Way to go UPS!
  • DJ
    dave johnson
    Nov 9, 2025
    5.0
    Good
  • MM
    Meche Martinez
    Nov 4, 2025
    1.0
    This is for Emily she’s a bad worker at ups store in commercial street I went in and she had an attitude with me because I didn’t know how to drop off a package. Being rude and laughing at me because I didn’t know how to do it and when she was finally explaining how to do it she was rolling her eyes and talking rude to me never coming there again!!!!!
  • CC
    Candy Chiconella
    Nov 1, 2025
    5.0
    Hi. I would sincerely like to mention how personable Patrick was this morning Nov 1st. Yes, I do my Christmas mailing ridiculous early but then I have a lot to send. So today with enormous number of boxes, Patrick took the task with a big smile and great attitude. He is both professional and an asset to UPS team. Thank you having him ready to do the job.
  • LO
    Lacey O'Neal
    Oct 29, 2025
    1.0
    Do not go here if you need a document notarized Liza is extremely rude I went in to have a document notarized and asked her a legitimate question and she popped with a smart attitude and spelt my middle name wrong on a certified document in retaliation won’t be back.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Salem provide?

The UPS Store in Salem offers expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, passport/photo ID services, computer access, and small business services.