The UPS Store

3.3
239 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #1566 in Salem offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Next To Fred Meyer Main Entrance..

Details

  • DeliveryNot available

Location

The UPS Store
3760 Market St NE, Salem, OR
97301, United States

Hours

Reviews

3.3
239 reviews
5 stars
124
4 stars
12
3 stars
9
2 stars
9
1 star
85

What are people saying?

AI-generated from recent customer reviews

Staffing Issues

Customers frequently reported long wait times due to understaffing, especially during busy hours.

Customer Service

While some staff were praised for their friendliness and helpfulness, others received criticism for rudeness and unprofessional behavior.

Store Conditions

The store was often described as cramped and unclean, with complaints about the smell and overall environment.

Service Efficiency

Despite the long lines, some customers noted that service was generally quick once they reached the counter.

Management Concerns

Many reviews indicated dissatisfaction with management's handling of staffing and customer service issues.
  • KA
    Kristalina Ayala
    1 day ago
    5.0
    Spectacular customer service, kind, helpful, and friendly service. Keep up the great work! Shout-out to the person working store alone for keeping a great attitude.
  • JJ
    J J
    Nov 7, 2025
    5.0
    Friendly people and they tip well when they order pizza. Thank you Marcus 🫑
  • TC
    Tera Clipse
    Nov 4, 2025
    5.0
    Best, quickest experience I have ever had at a UPS! Friendly, helpful, professional πŸ‘Œ
  • EN
    E N
    Oct 27, 2025
    1.0
    They need more help at lunch. Also I have been able to drop off packages without waiting to have them scanned before. Apparently they don’t do that anymore πŸ™„
  • MG
    M Esmeralda G
    Oct 20, 2025
    1.0
    Experience from Wednesday around 11 Long line till outside of store Bad customer Service Could not drop of package. It had to get scanned by them a employee. Amazon drop scanner closed. Don't recommend at all. Or try going early when they open. Had to drive to second location. (Keizer) Busy as well but their Amazon drop off was working. Really need a box near woodburn area.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Salem offer?

The UPS Store #1566 in Salem provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.