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United States Postal Service

2.2
(134 reviews)

Business Details

519 SE Kane St, Roseburg, OR
97470, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 519 SE Kane St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
519 SE Kane St, Roseburg, OR
97470, United States

Hours

Reviews

2.2
134 reviews
5 stars
30
4 stars
8
3 stars
5
2 stars
10
1 star
81

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported consistent problems with package delivery, including late arrivals, misdelivered items, and packages left in unsuitable locations.

Customer Service

Feedback indicates a mix of experiences with customer service, with some employees being described as friendly and helpful, while others were noted for being rude or unprofessional.

Staffing Problems

Many reviews highlighted understaffing as a significant issue, leading to long wait times and inadequate service during busy periods.

Mail Handling

Customers expressed frustration over poor handling of mail and packages, including reports of items being thrown or left in the rain.
  • TP
    Tim Ponder
    Feb 10, 2026
    5.0
    Jennifer was awesome
  • SC
    Stephanie Carberry
    Feb 2, 2026
    1.0
    I am SICK of this place. They don't deliver to my apartment complex and I got tired of having to go there at least twice for the same package because the first time I go it's always "we can't find it" and "were not seeing it" even though it was scsnned in to the location, or they say "its out on a truck somewhere KNOWING THEY DONT DELIVER TO MY COMPLEX. So I got a P.O. box to handle it all and yet I'm STILL having problems with getting my stuff on time. They know they don't deliver anything to this p.o. box and the people come to pick it up so WHYYYY is there still a problem???? Why is it such a problem to be organized?? You'd think for a government job that it would be the priority.
  • EE
    Em Em
    Jan 30, 2026
    1.0
    I was at the Post Office everyday this week to pick up packages. Every time it was long lines and long wait times. Theres usually only one person at the counter. You can see there are many people walking around in the back. A couple times there were 1 to 2 employees working/training on passports out front. It wouldn't be hard for one of them to jump in and help. At one point the 2 employees were arguing in front of us about passports and one of them wanted to leave while they other needed help. It makes sense why service is so poor with limited options you dont really have a choice. You are forced to put up with it.
  • KD
    Kaiden Diaz
    Jan 16, 2026
    1.0
    Absolutely horrible. USPS NEVER delivers my packages on time at All! Even when they show up at my house to DELIVER MY MAIL they for some reason just can’t stick their hands back into the truck and deliver my package. It’s ridiculous.
  • DM
    Dale Miller
    Dec 19, 2025
    1.0
    I don’t understand why these guys leave my packages out in the rain. They come up the driveway Where there is a turnaround and there’s a Carport. I have requested numerous times for them to put the items under the carport. Instead, they stop in the middle of the driveway walk up the stairs and leave the package out in the rain

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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