Business Details
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Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5034 in Roseburg offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Albertsons Shopping Center.
Details
- DeliveryNot available
Location
Hours
Reviews
4.2
130 reviews
5 stars
96
4 stars
7
3 stars0
2 stars
9
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently praised for being friendly, helpful, and professional, with many customers highlighting individual employees like James and Casey for their exceptional service.
Efficiency
Customers appreciate the quick and efficient service, noting that despite being busy, the staff manages to keep lines moving and handle multiple customers effectively.
Issues with Charges
Some customers expressed dissatisfaction with recent changes in pricing and additional charges for services that were previously free, leading to frustration and negative experiences.
Mixed Experiences
While many reviews are positive, there are notable complaints about rude or unengaged staff, particularly during busy times, indicating inconsistency in customer interactions.
- AWAlyssa Williams2 days ago1.0I am astounded by the level of customer service I’ve received and after years of having to come here for Amazon returns I think it’s time to ask for that to change.
- RBRuth BeebeDec 29, 20255.0James at the UPS store in Roseburg, Oregon was very friendly and professional even with the store being so busy since it's right after Christmas.
- MCMichael ChambersDec 12, 20255.0Friendly, professional, and very efficient. This is how the people at your store run their operation. I've been a businessman for over 25 years and if I syill had a business running, I would try to recruit your people.
- LMLouise MorehouseDec 9, 20255.0Casey went above and beyond to help me. I realized I had given the wrong address after I left, she graciously fixed it for me with no hassle, not even an eye roll,lol.
- SRSheri RokusDec 7, 20255.0I live in Roseburg, Oregon, and recently had a wheelchair return for my aging parents. The employee who helped me was knowledgeable, helped figure out the box size, and also recommended a place I could buy a cheaper box to buy, and then come back for shipping. Now that is GREAT customer service!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Roseburg offer?
The UPS Store #5034 in Roseburg offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.
What are the store hours for The UPS Store in Roseburg?
The store is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM. Hours may vary on holidays.
Is The UPS Store in Roseburg open on holidays?
The store is closed on Thanksgiving Day (Nov 27), Christmas Day (Dec 25), New Year's Eve (Dec 31), New Year's Day (Jan 1), and Jan 19. It operates regular hours on Veterans Day (Nov 11) and the day after Thanksgiving (Nov 28).
What payment options are accepted at The UPS Store?
The store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
How can I contact The UPS Store in Roseburg?
You can call them at +1 541-672-5699 or email store5034@theupsstore.com.
Where is The UPS Store located in Roseburg?
It is located at 3019 NW Stewart Parkway, #304, in the Albertsons Shopping Center in Roseburg, OR 97471.
Are there any nearby places to visit when I come to The UPS Store?
Yes, nearby you can find Albertsons grocery store, Starbucks coffee shop, Jimmy John's sandwich shop, and Purple Parrot café for dining or shopping before or after your visit.
Can I find gas stations near The UPS Store in Roseburg?
Yes, Express Fuel, Speedway, and Mobil gas stations are located nearby for your convenience.
Are there professional or business services near The UPS Store?
Nearby professional services include CTA Marketing Solutions, BNI Umpqua Valley, Edward Jones financial advising, and health-related facilities like Community Cancer Center and Steelhead Oncology.
Does The UPS Store offer mailbox rental services?
Yes, The UPS Store provides mailbox rental services to securely receive your mail and packages locally.