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The UPS Store

4.2
(137 reviews)

Business Details

3019 NW Stewart Parkway, Roseburg, OR
97471, United States
(541) 672-5699

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5034 in Roseburg offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Albertsons Shopping Center.

Details

  • DeliveryNot available

Location

The UPS Store
3019 NW Stewart Parkway, Roseburg, OR
97471, United States

Hours

Reviews

4.2
137 reviews
5 stars
102
4 stars
7
3 stars
0
2 stars
9
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like James and Casey going above and beyond.

Efficiency

Customers frequently noted the quick service and minimal wait times, even during busy periods, highlighting the staff's ability to manage high volumes effectively.

Pricing Issues

Several reviews expressed dissatisfaction with recent price increases and additional charges for services that were previously free, leading to frustration among some customers.

Mixed Experiences

While many reviews were positive, there were also reports of inconsistent service, with some customers experiencing rudeness or lack of knowledge from certain employees.
  • ED
    Emily DeCamp
    Feb 25, 2026
    1.0
    I went to get a document printed, and was told to email it to an address for printing. When I was rung up, there was a $2.50 "email" charge. When I asked the employee about it, he said it was for sending it to them via email. When I pushed back and said that's what he told me to do, I wasn't given another option, he said "that's just what we charge." This should have been disclosed prior with another option given. Unhelpful employee, shady business tactic, and ridiculous fee.
  • GD
    George Dougherty
    Feb 11, 2026
    5.0
    The easiest return I've ever done! 👍 Associate at The UPS store was knowledgeable and courteous! 😁
  • CF
    Carol Ferguson
    Feb 6, 2026
    5.0
    James is very professional, happy and fast
  • BL
    Buffy Luft
    Feb 1, 2026
    5.0
    This UPS store is great! Friendly and can easily drop packages off quickly even if there is a line!
  • JF
    Julia Freeman
    Jan 28, 2026
    5.0
    Very helpful and courteous. Jason was very informative 👏

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Roseburg offer?

The UPS Store #5034 in Roseburg offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.

Brand Certified Facts from The UPS Store

This information is certified by The UPS Store and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
  • Official website
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