FedEx Ship Center

3.9
156 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Roseburg, OR when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
1260 Walnut St, Roseburg, OR
97470, United States

Hours

Reviews

3.9
156 reviews
5 stars
87
4 stars
30
3 stars
7
2 stars
5
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported rude and unhelpful interactions.

Delivery Issues

Numerous complaints about delivery failures, including missed deliveries, packages left in unsafe locations, and delays in shipping.

Efficiency

Some customers experienced quick and efficient service at the local level, but many expressed frustration with the overall reliability of FedEx's delivery system.

Staff Performance

Local staff received positive remarks for their helpfulness, but there were significant complaints about delivery drivers' performance and professionalism.

Communication Problems

Customers reported difficulties in reaching customer service and receiving accurate information regarding their packages.
  • KK
    Kristina
    Oct 4, 2025
    5.0
    I am so impressed with my local FedEx. Because Walmart had failed to enter my apartment number they couldn't deliver my packages to me. I have no means of transportation and the lady at FedEx who had to call me several times to inform me that they would have to send several packages back to the sellers. But low and behold that wonderful lady, somehow made it happen! I have to give her and the delivery person extra kudos! 🙏👏 💐 Thank you sooo much! May God bless you! 🙏🙌🙌🙌🙏
  • LD
    Lori Deatherage
    Sep 18, 2025
    1.0
    Haven't heard from the insurance yet about fixing my landscaping and the neighbor hasn't gotten a replacement car
  • DA
    David Andersen
    Sep 1, 2025
    5.0
    Got our package out fast.
  • DD
    Dirk Diggler
    Jun 10, 2025
    5.0
    When you can't trust your package with the USPS!
  • ZA
    Zachariah A.
    Jun 10, 2025
    1.0
    FedEx is circling the drain and this location is a sparkling example of that dramatic decline of a once solid outfit. The company I operate had to finally move almost all shipping off of them because they kept failing to deliver and then would falsify records that they made an attempt, when, in fact, they did not. I and one of our other staffers even tried to flag down the delivery driver as they past by our office, to no avail. Contacting this office and the farcical 800 number yielded nothing beyond a complete time waste. The FedEx employees at this location are, with few exception, consistently incompetent and outright hostile. They're really scraping the bottom of the barrel with staffing. An inability to deliver parcels, abysmal customer service, and brain-dead company policies, all equal an end to the business relationship. You know a shipping company, or any other for that matter, has hit the skids when USPS routinely out performs them. Such a pity.

Frequently Asked Questions About FedEx Ship Center

What services are offered at the FedEx Ship Center in Roseburg, OR?

The FedEx Ship Center offers packing supplies, boxes, and shipping services including FedEx Priority Overnight, Standard Overnight, 2Day, Economy Saver, Ground, International, and Express Freight.

What are the operating hours of the FedEx Ship Center in Roseburg?

The center is open Monday to Friday from 9:00 AM to 5:00 PM, Saturdays from 9:00 AM to 2:00 PM, and is closed on Sundays.