Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 618 NW Hemlock Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.6
126 reviews
5 stars
40
4 stars
9
3 stars
3
2 stars
4
1 star
70
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported consistent problems with mail and package deliveries, including misdelivered items, packages marked as delivered but not received, and delays.
Customer Service
Feedback on customer service is mixed; while some employees were praised for their helpfulness, many customers experienced rudeness and unprofessional behavior.
Staffing Problems
Several reviews indicated that the post office is understaffed, leading to long wait times and difficulty in reaching staff by phone.
Operational Inefficiencies
Customers expressed frustration with the post office's operational practices, including poor sorting of mail and packages, and inadequate communication regarding delivery issues.
Positive Experiences
Despite the negative feedback, some customers highlighted positive interactions with specific staff members who provided excellent service.
- SBStetson BarkesNov 6, 20251.0How incompetent can a government branch be?? Usps will not leave a package at a clearly labeled address if you do not have a mailbox. A mailbox the large package would never fit into anyways. Thinking about laminating a photo of a mailbox and stapling it to me tree so they can understand how ridiculous they are
- GMGavvin MclarenOct 16, 20251.0For months we got our mail just fine, we have a trunk parked next to our mailbox but not blocking it, and yesterday we got a new mail driver apparently because they didn't deliver mail, and today left a note saying to not block the mailbox, they had the nerve to get out and open the unblocked mailbox to put that note in but couldn't deliver my important mail? All because they can't stay in their van? Its unprofessional, messed up and totally unacceptable, they put a 10 day hold on my families mail, even tho the picture showing what's acceptable for the mailbox is what we have irl, if the drivers are this bad at their job they shouldn't work for the legal mail system that is in charge of delivering my bills, items and checks
- JJJade JohnsonOct 7, 20251.0They'll straight up lie about your massive package being put in a 3x12x15 inch mailbox and go about their business like normal. I have a ring camera, no one came to the door with ANY of my missing packages, my neighbors did not steal them, they'd have to be delivered for that to happen. It takes 20 years to get ahold of anyone 90% of the time for help, the drivers don't check the address, our packages have been delivered to the wrong apartments, the packaging almost always looks like it was thrown off a bridge. If you need anything important sent to you, please try to get the sender to use UPS or FedEx. I'd STRONGLY suggest not doing online wedding registries, baby registries, or Christmas shopping if you live in Redmond, there's a good chance you won't receive your package and it takes forever to get refunds deposited into yours and others accounts.
- JDJohn DoeSep 30, 20251.0YOU GUYS NEED TO DO A BETTER JOB OF SORTING THE MAIL!! SEEMS TO BE AN ONGOING THING WHERE MY PACKAGES ARRIVE IN REDMOND AND THEN THEY GET PUT ON A TRUCK TO GO TO PORTLAND OR GOD KNOWS WHERE. ALSO HIRE SOMEBODY TO CUT YOUR GRASS MAKING THE NEIGHBORHOOD LOOK HOBO
- SSSupG.Sep 17, 20251.0My vacation hold mail was delivered and 50% of it was for people all over Redmond. I bundled it up and returned it to the post office. It can't be that hard, do better.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 618 NW Hemlock Ave offer?
This Post Office offers mail sending, package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this location?
Yes, this location accepts first-time U.S. passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Yes, most passport services require an appointment via the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours of this Post Office?
Monday through Friday, 9:00 AM to 5:00 PM; Saturday, 10:00 AM to 1:00 PM; closed on Sundays.
Can I rent a PO Box online and how?
Yes, you can search and reserve a PO Box online at USPS's website and complete setup in person with valid ID.
Is there a fee for passport photos here?
Yes, the fee for passport photos is currently $15.
What nearby places can I visit after my trip to the post office?
Nearby you can enjoy dining at Sassys Cafe North or Cibelli's Pizza, or explore retail at Accent Lighting.
Are there convenient transit or automotive services near the Post Office?
Yes, you can visit Les Schwab Tire Center or Power Edge Motorsports for automotive needs, very close to the Post Office.
Where can I find a nearby coffee shop to relax near the Post Office?
Polar Bean Coffee Cottage is a nearby cafe where you can relax and enjoy beverages after your visit.