The UPS Store

Reviews

• SW

  Splig Whitter

  2 days ago
  1.0
  Absolute trash customer service from customer service people and supervisors. I called yesterday to find out why my package wouldn't be delivered and apparently they had ne instead of nw on my address so I got it fixed and they said the driver was across the street with it and my town is so small if you are across the street you are across town. 8 mins from address to address. It will take ups and additional 3 days to make the journey 8 mins across town which is literally just across the street. 3 days is almost as lone as it took the package to get from Florida to Oregon and its gonna take ups an additional 3 days to get across the street in the same zip code. Not to mention I had to talk to like 8 different customer service people maybe more to get this figured out. No one ever messed up am address before? The crappy customer service guy just loved telling me yea it will be delivered on Monday. Probably not because ups is inferior. I love when a company goes out of their way to give me a reason to leave one star Google reviews thats exactly what I will be spending my Saturday doing instead of opening up my package that should have been here yesterday or hand delivered to me today for the simple misunderstanding and incredibly rude customer service I have been dealing with since yesterday. Nah I will just be letting everyone knows who comes to the review section, do not use ups. FedEx would.have never made this mistake and they would have made it right.
• BC

  Brian Carman

  Mar 5, 2026
  5.0
  “I had a fantastic experience here thanks to Brittany. Her team was welcoming, knowledgeable, and went above and beyond to help. Everything was organized and efficient, and I really appreciated the attention to detail. I would absolutely recommend them to anyone looking for great service!
• MA

  Michael Aguailar

  Feb 16, 2026
  5.0
  The personnel that worked there are great. Very helpful!
• AB

  Asher Burns

  Jan 2, 2026
  1.0
  The clerk Brittany got paid to help harass me on Jan 2 at 3:30pm. A woman waited on the side until it was my turn and then they pretended to need to redo some faxes in order to make me wait. They've done this before, it's so painfully stupid but this is stalking and harassment. The clerk should be fired. Do not come here!
• AG

  Andromeda Lopez Gillespie

  Dec 30, 2025
  5.0
  These guys are patient and sweet. Best UPS store I've ever been to <3

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