Brand Certified
United States Postal Service
2.4(259 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
12210 SW Main St, Portland, OR
97223, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 12210 SW Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.4
259 reviews
5 stars
69
4 stars
24
3 stars
6
2 stars
13
1 star
147
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of experiences with service quality, with some praising friendly and efficient staff, while others highlighted slow service and inadequate staffing.
Staff Performance
Several reviews commended specific employees for their helpfulness and professionalism, contrasting with complaints about rudeness and unprofessional behavior from others.
Communication Issues
Many customers expressed frustration over the inability to reach staff by phone, leading to unresolved issues and a lack of communication regarding lost packages.
Long Wait Times
A common theme was long wait times due to insufficient staffing, with customers frequently mentioning lines extending outside the building.
Package Handling
Numerous complaints were made about lost or misdelivered packages, with customers feeling that their mail was not handled properly.
- ELErik LiuFeb 5, 20261.0Extremely disappointed with the level of service at this post office—or more accurately, the lack of service. Long lines are the norm, not the exception. It’s common to see 15–20 people waiting with little to no sense of urgency behind the counter. Staffing appears inadequate, and there’s no effort to manage the flow or respect customers’ time. The experience feels very similar to the DMV on its worst day: slow, impersonal, and inefficient. You’re treated like a number, not a customer. I understand that working a public-facing job isn’t easy, but showing up shouldn’t be the bar for “exceeding expectations.” Better staffing, better line management, and basic customer service would go a long way. Until then, this location is frustrating and discouraging to visit.
- MBMabel BrownJan 3, 20265.0Knowledgeable staff. Friendly. Efficient.
- EPErika PhelpsDec 27, 20255.0As we left this store, my husband and commented to each how this was a 5 star experience, which one has come to never expect at a US postal office 🥴. So of course it is deserving of a review! The line moved surprisingly swiftly, and though we brought a confusing mix of domestic and international mail and a package, the lady who helped us was cherry, helpful, and extremely efficient. I wish I'd asked her name, since she deserves a specific all out. Though truthfully we noticed all three postal workers seemed similar. Hopefully this means they are well cared for by their management, serving this important community function!
- MRMichelle RodriguezDec 24, 20255.0Not sure why there are bad ratings. They were fast and Kari was very friendly 😁
- BSB SquaredDec 18, 20255.0A big thank you to Richard and Nicole who tracked down a mis-routed package lost somewhere in the midwest. Communication and follow up were great. They're both A+ employees that are an asset to our post office!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services are available at the United States Postal Service at 12210 SW Main St?
You can send mail and ship packages, get money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time U.S. passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services here?
Yes, most passport services require scheduling an appointment online. Limited walk-in hours are available at select locations.
What are the operating hours of this Post Office?
Monday through Friday, 8:00 AM to 6:00 PM; Saturday, 10:00 AM to 3:00 PM; closed on Sunday.
Can I rent a PO Box online and how do I access it after hours?
You can reserve a PO Box online at the USPS website. Most locations offer 24/7 lobby access to PO Boxes, but hours can vary by location.
What nearby places can I visit around the Post Office at 12210 SW Main St?
Nearby places include DuroKon hardware store, Crown Carpets retail store, and Live Laugh Love Glass art gallery, which you might explore before or after your postal visit.
Are there dining options near this Post Office?
Yes, you can find dining nearby such as Taqueria La Fuente Mexican restaurant, Sarah Janes Chicken fast food, and Sip D'Vine wine bar and liquor store.
How can nearby sporting facilities enhance my visit to the Post Office?
Nearby places like Paddle Palace Table Tennis and CrossFit P.A.W. gym offer opportunities for exercise or recreation before or after your Post Office visit.
Is there a convenient place nearby for pet services?
Yes, Wags Pet Resort, offering pet sitting, boarding, and grooming, is close by and convenient if you need pet care when visiting the Post Office.
Where can I find shipping and mailing supplies near this Post Office?
DuroKon nearby provides hardware, nursery and gardening, and fashion accessories, which may also carry some shipping supplies to support your mailing needs.
Brand Certified Facts from United States Postal Service
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