Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 745 NW Hoyt St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
3.2
234 reviews
5 stars
102
4 stars
26
3 stars
14
2 stars
12
1 star
80
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, with specific complaints about rude staff and unprofessional behavior from certain employees.
Staff Competence
There were mixed reviews regarding staff competence, with some employees praised for their helpfulness while others were criticized for lack of knowledge and efficiency.
Passport Services
Numerous complaints were made about the passport services, including canceled appointments and unstaffed counters, leading to significant customer frustration.
Cleanliness and Environment
The facility was generally noted as clean, but some reviews mentioned issues related to the surrounding area and the presence of security.
Efficiency
Customers experienced long wait times and inefficiencies, particularly during busy periods, although some noted improvements in service speed at times.
- DPDonna PNov 15, 20251.0The Portland postal service is slow as I have not received an important piece of mail. I would appreciate a prompt service.
- KHKaitlyn HettingerOct 14, 20251.0Truly the worst post office and service I've ever experienced
- AZAve ZepedaOct 10, 20251.0Wish I could go lower but the level of un professionalism in my life the lady first off doesn’t know how to work the machine at the place she works and can’t answer complicated questions and can’t even be up to date that is just a reflection of the us right now and the people they think are qualified just because of age like get it right people. Don’t come here if you want that and they should fire her.
- AKAymon KlemOct 2, 20251.0Horrible attitude and customer service from front desk, barely listened to my situation, did not let me email a receipt to myself or even attempt to try.
- TLTyrell LeeAug 29, 20251.0I had a money order with a receipt they didn't want give me my money back and I left to see if my bank could take it, didn't work because of reason so I came back told them everything and then they gave me my money after wasting time and be rude
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service at 745 NW Hoyt St?
This location offers mail and package sending services, money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, this location accepts first-time passport applications and can take your passport photo by appointment.
Do I need an appointment for passport services at this Post Office?
Yes, most passport services require scheduling an appointment with the online scheduler; limited walk-in hours may be available.
What are the operating hours of the USPS at 745 NW Hoyt St?
Open Monday through Friday from 8:00 AM to 6:30 PM, Saturday from 8:15 AM to 5:30 PM, and closed on Sunday.
Can I get a PO Box online and pick it up at this location?
Yes, you can reserve PO Boxes online through the USPS website and complete the setup in person at this location.
Are PO Boxes accessible after hours at this Post Office?
Most USPS locations, including this one, offer 24/7 access to PO Boxes in the lobby but check with the location for specific hours.
What is the cost for a passport photo at this USPS location?
The current fee for a passport photo at USPS is $15.
How can I find the United States Postal Service at 745 NW Hoyt St using public transportation?
The post office is near several local services including the Portland Main Post Office and transit options close to NW Hoyt St, making it accessible for commuters.
Are there coffee shops near the USPS on NW Hoyt St where I can relax before or after my visit?
Yes, Yoburi Coffee is nearby where you can enjoy coffee and light snacks before or after your visit to the post office.
What nearby educational institutions can visitors explore around the USPS location at 745 NW Hoyt St?
Visitors can explore the Pacific Northwest College of Art and related art schools such as MFA Applied Craft + Design near the post office.