Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1020 SE 7th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.6
163 reviews
5 stars
52
4 stars
7
3 stars
7
2 stars
10
1 star
87
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the staff for being friendly and helpful, others reported rude and unprofessional behavior from certain employees.
Efficiency
Many reviews highlighted issues with long wait times and inefficiency, particularly during busy periods, with some customers expressing frustration over understaffing.
Delivery Issues
Numerous complaints were made regarding lost or misdelivered packages, with customers expressing dissatisfaction over the handling of their mail and the lack of accountability.
Positive Experiences
Despite the negative feedback, several customers shared positive experiences, particularly regarding specific staff members who provided exceptional service.
- JLJingyi LiuJan 5, 20261.0Horrible service. But I guess no one cares what’s the online reviews.
- RSRobyn SchmidtJan 2, 20261.0Terrible service.
- CGCarlos GDec 18, 20251.0Avoid USPS as much as you can. Not a great experience. My niece had pre-paid for a box for me to use that was included on the shipping label. The first postal employee charged me for a large box even though I told him it was already pre-paid for but he said that was just for the postage. I was reluctant but paid. I went to print out my label and realized that it in fact was paid for, I came back and tried to get a refund but the other postal employee argued with me and said they don’t do refunds and I tried to reason with her and she got mad so I just said it was fine and adhered my label and left the package.
- MMMass MediaDec 12, 20255.0It's amazing to see how many bad reviews this location has when, for years, 99% of my experiences here are outstanding. From the counter people, to the dock staff, to the drivers from this branch to the supervisors...exceptional. Maybe people should show these workers a bit more respect and understand their daily dealings with the public. I have no skin in the Postal game but I can tell you this...this post office treats me with kindness, loyalty and respect every positive and the very, very few negative situations (actually, just one "tough guy" driver) I have had to bring to their attention. This is the funny part too, the most feared employee here is the biggest sweetheart of a lady you'll ever meet. Show her respect and she is the best Postal friend you could ever have.
- EDEmily & DanielNov 30, 20255.0Truly had the best experience here while getting passports for my family. The staff members were so patient and helpful. They gave my child a coloring book while we waited for the lengthy passport application process and were so understanding and kind.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 1020 SE 7th Ave?
You can send mail and ship packages, get money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and can also take passport photos with an appointment.
Do I need to schedule an appointment for passport services here?
Yes, most passport services require scheduling an appointment online, though limited walk-in hours may be available at select locations.
What are the operating hours of the USPS at 1020 SE 7th Ave?
The Post Office is open Monday through Friday from 8:30 AM to 5:00 PM and closed on weekends.
How can I rent a PO Box at this Post Office?
You can apply for a PO Box online or in person at the Post Office by bringing two valid IDs and a completed application.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but exact hours may vary, so check with this Post Office.
Where is the nearest other post office if I need additional postal services?
The East Portland Post Office, which also offers travel and freight cargo services, is nearby and can assist you.
Are there any dining options close to the Post Office if I want to grab a meal before or after my visit?
Yes, nearby options include SoupCycle, a soup restaurant and grocery store, Afuri Izakaya and AFURI IZAKAYA SE PORTLAND, which are Japanese and pan-Asian restaurants.
What local businesses near the Post Office offer beauty or spa services?
Aveda Institute Portland and Dosha Salon Spa are nearby and offer beauty salon and spa services for relaxation before or after your visit.
How can public transportation or landmarks help me find the United States Postal Service at 1020 SE 7th Ave?
You can use nearby landmarks like the Yamhill at Sixth Apartments or The Rose Apartments to help locate the Post Office. Also, nearby well-known spots like Green Depot and The Portland Booth can assist with directions.