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Visit your local Post Office™ at 1020 SE 7th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Feedback on customer service is mixed; while some staff are praised for being friendly and helpful, others are reported as rude and unprofessional.
Efficiency
Customers frequently mention long wait times and inefficiency, particularly during busy hours, with reports of understaffing contributing to delays.
Delivery Issues
Numerous complaints about package delivery problems, including packages marked as delivered but not received, and poor handling of mail.
Facility Hours
Inconsistent operating hours and closures during posted times have frustrated customers, leading to complaints about accessibility.
Overall Experience
While some customers express satisfaction with their experiences, many reviews highlight significant dissatisfaction with service quality and management.
JB
jessie begani
2 days ago
5.0
I don’t get all the negative reviews. Services here were quick and easy. I was able to box up my items using the supplies made available at the counter and get my package on its way. In and out in under 15 minutes with incredibly kind service.
JL
J.F. Lin
Oct 10, 2025
5.0
Sharika is phenomenal!!! I had so many questions and she helped me out with so much patience and professionalism, she completely put me at ease. Not to mention the post office was full on a Friday afternoon. She gave everyone her undivided attention and never rushed. Thank you!
OO
ohohsunshine
Sep 29, 2025
5.0
Wanted to leave this post office some review love-- I've been here for both a passport appointment and for general shipping and it's always been efficient and friendly service.
ST
S Thomas
Sep 6, 2025
1.0
Why does USPS not ring my doorbell or attempt to deliver a package. They leave notice. Every. Single. Time. Even when I'm home for required signing packages? Do you like making things harder? For me? For your coworkers? For yourself? Just generally bewildered by today's laziness and inefficiency.
TM
T Marie
Aug 25, 2025
1.0
I don’t know why the post office insists on leaving a review and telling them how they did when clearly they don’t care or do anything about how the staff treat customers. The reviews are already terrible because of how customers are treated. I also understand working in customer service is really difficult and people are not kind but when a customer isn’t being rude I don’t understand the need to automatically be rude. Not sure if my review will even leave an impact but one the staff members was so rude to me it sent me to a mental breakdown so hope that helps.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 1020 SE 7th Ave?
You can send mail and ship packages, get money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and can also take passport photos with an appointment.
Do I need to schedule an appointment for passport services here?
Yes, most passport services require scheduling an appointment online, though limited walk-in hours may be available at select locations.
What are the operating hours of the USPS at 1020 SE 7th Ave?
The Post Office is open Monday through Friday from 8:30 AM to 5:00 PM and closed on weekends.
How can I rent a PO Box at this Post Office?
You can apply for a PO Box online or in person at the Post Office by bringing two valid IDs and a completed application.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but exact hours may vary, so check with this Post Office.
Where is the nearest other post office if I need additional postal services?
The East Portland Post Office, which also offers travel and freight cargo services, is nearby and can assist you.
Are there any dining options close to the Post Office if I want to grab a meal before or after my visit?
Yes, nearby options include SoupCycle, a soup restaurant and grocery store, Afuri Izakaya and AFURI IZAKAYA SE PORTLAND, which are Japanese and pan-Asian restaurants.
What local businesses near the Post Office offer beauty or spa services?
Aveda Institute Portland and Dosha Salon Spa are nearby and offer beauty salon and spa services for relaxation before or after your visit.
How can public transportation or landmarks help me find the United States Postal Service at 1020 SE 7th Ave?
You can use nearby landmarks like the Yamhill at Sixth Apartments or The Rose Apartments to help locate the Post Office. Also, nearby well-known spots like Green Depot and The Portland Booth can assist with directions.