Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 7805 SW 40th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.7
149 reviews
5 stars
51
4 stars
11
3 stars
4
2 stars
9
1 star
74
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with specific complaints about individual employees' behavior.
Delivery Issues
Frequent complaints about misdelivered packages and mail, with several customers noting lost items and incorrect deliveries.
Long Wait Times
Customers consistently mentioned long lines and slow service, particularly during busy hours.
Inconsistent Hours
Several reviews highlighted issues with the posted hours not matching actual opening times, leading to frustration.
Mixed Experiences
While some customers praised specific employees and noted improvements, many others expressed dissatisfaction with overall service.
- TSTanya SnyderDec 30, 20251.0If I could give this location zero stars, I would. I have lived in this neighborhood for nearly 15 years and have never had even a neutral experience here, always due to the same employee that is mentioned in other reviews. Today was the final straw. This location lists walk-in passport application hours as 12:00–1:00 pm—this is stated both online and on all posted signage inside the post office. Shortly after 1:00 pm, I was still waiting in line with four other people, all there specifically for passport walk-ins, as clearly indicated by the signage at the start of the line. While assisting another customer, the clerk interrupted and asked whether anyone was waiting for a passport appointment. When I clarified that I was there for a walk-in (as were the others, with one exception), she snapped that walk-in hours are 12:00–12:45 and I shouldn't be there. When I pointed out that all posted information says 12:00–1:00, she responded curtly that she personally treats walk-ins as 15-minute appointments, so her chosen hours are 12-12:45. The rudeness of this exchange cannot be overstated, and it occurred in front of the entire lobby, including the other affected customers. If this location is limiting walk-in passport hours to 12:00–12:45, then its website and in-office signage must be corrected. If walk-ins are being treated as appointments, then walk-ins should be removed altogether and appointment hours expanded accordingly. Arbitrary, unpublished rules enforced at the counter are unacceptable, especially for a government agency. I am both a veteran and a retired federal employee. I understand public service. What I cannot understand—or excuse—is a public-facing government employee speaking to customers with hostility and disregard. If this location cannot provide accurate information or treat community members with basic professionalism, it should not be offering this service at all. If this particular person cannot handle interfacing with the public, they should not be in the line of work they currently are.
- NSNicki SeguraDec 2, 20251.0The carrier with the Cascade Vista route has misdelivered our packages four times in 2.5 months, the most recent two on the same day. Just puts them in someone else’s box and marks them as delivered. Our neighbors are enjoying our purchases while this guy keeps his job.
- BBBOct 28, 20251.0This post office sucks. There are 2 decent employees that work there and the rest of them ill let people skip me in line to avoid. They give the absolute minimum service they can in most scenarios and are very proud of it.
- JRJustin RiceOct 13, 20253.0Not actually open until 5 or 5:30 if you're there to pick something up.
- MCMichael ColeAug 2, 20251.0They are closed on Saturdays.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 7805 SW 40th Ave offer?
This Post Office offers mailing and shipping services, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a US passport at this Post Office?
Yes, this location accepts first-time passport applications and can also take passport photos by appointment.
Do I need an appointment for passport services here?
Most passport services require an appointment scheduled online, though limited walk-in hours may be available at select locations.
How much does a passport photo cost at this Post Office?
The fee for a passport photo is $15 at USPS locations.
How can I reserve a PO Box at this Post Office?
You can search for and reserve PO Boxes online securely, then complete your setup in person at this location.
Are the PO Boxes accessible after regular business hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but it's best to check with this Post Office for exact lobby hours.
What are the operating hours of this Post Office?
The Post Office is open Monday through Friday from 8:30 AM to 5:00 PM and is closed on Saturdays and Sundays.
How can nearby public services like the Multnomah Neighborhood Association assist me during my visit?
The Multnomah Neighborhood Association offers community and printing services nearby, useful if you need local support or printed materials before or after visiting the Post Office.
Is there another Post Office close to this location?
Yes, the Multnomah Post Office is nearby, which also offers postal and freight services in the area, providing an alternative for postal needs.
What local services near the Post Office could help if I need automotive assistance?
Nearby, MVP Subaru and Handy Andy's Auto Repair offer vehicle-related services, which might be convenient if you need car maintenance or repair during your visit.