United States Postal Service

2.7
147 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 7805 SW 40th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7805 SW 40th Ave, Portland, OR
97219, United States

Hours

Reviews

2.7
147 reviews
5 stars
51
4 stars
11
3 stars
4
2 stars
9
1 star
72

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are reported as rude and unprofessional.

Delivery Issues

Numerous complaints about lost packages, incorrect deliveries, and mail being delivered to wrong addresses.

Long Wait Times

Customers frequently mention long lines and slow service, especially during busy periods.

Staffing Problems

Many reviews indicate that the post office is often understaffed, leading to delays and frustration among customers.

Operational Hours

Customers express dissatisfaction with limited hours, particularly being closed on weekends and inconsistent opening times.
  • BB
    B
    Oct 28, 2025
    1.0
    This post office sucks. There are 2 decent employees that work there and the rest of them ill let people skip me in line to avoid. They give the absolute minimum service they can in most scenarios and are very proud of it.
  • JR
    Justin Rice
    Oct 13, 2025
    3.0
    Not actually open until 5 or 5:30 if you're there to pick something up.
  • MC
    Michael Cole
    Aug 2, 2025
    1.0
    They are closed on Saturdays.
  • JB
    Jen Burns
    Dec 3, 2020
    1.0
    Terrible experience trying to get a passport at this location. Additionally both women servicing passport photos were wearing their masks below their noses. I had to ask them to pull their masks up.
  • DG
    David Gaab
    Oct 9, 2018
    1.0
    Don't do passport applications here. They do their best to make it miserable and painful. I have also dropped boxes off at the inside collection at 4:50pm (note says they collect at 5) that do not make it out until the next day. Frustrating.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.