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Visit your local Post Office™ at 400 SE 103rd Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported rude and unhelpful staff, particularly highlighting negative experiences with a specific employee named Bruce.
Staffing Issues
Frequent complaints about long wait times due to understaffing, with customers expressing frustration over slow service.
Mixed Experiences
While some customers praised individual staff members for their helpfulness, the overall sentiment leaned towards dissatisfaction with service quality.
Facility Concerns
Customers noted issues such as lack of drop-off boxes and inaccurate information about service hours, contributing to a negative experience.
JL
Jingyi Liu
Jan 5, 2026
1.0
The carrier used a miss letter sticker from 7th Ave, however, I live in 89th Ave. we have to travel back and forth several times to figure it out. No apologies, no solutions.
DF
Debbie Ford
Jan 3, 2026
1.0
I was expecting a gift card from my aunt Jane, I don't blame her, I'm thinking about changing my PO box...asap by the way this has happened 2 times in the past 2 years!! I am very angry with everything!!!!!!
PD
Patti Degerness
Dec 30, 2025
4.0
Have always had a typical post office experience here. Most of the slowness comes from other people/customers asking questions and not having everything ready...hence asking questions part. Staff have always been nice to me when I've needed assistance either for mailing or PO box stuff. Added pictures of hours of operation for stuff that doesn't require staff assistance, ie PO box hrs., ect.
BL
Bridget L
Dec 23, 2025
5.0
Idk, I like Bruce- a strong, mysterious, and brooding man of few words who remains utterly unbothered by the incessant demands of the public.
He's always reminding me I can get my receipt from the self-serve kiosk, but why would I miss the opportunity to soak up some of that great nonchalant energy. A master of his craft.
JK
Jindriska Kosakova
Dec 4, 2025
1.0
This place doesn't even deserve 1 star. What kind of post office doesn't have any blue boxes outside???? Seriously??? Has it become that awful in this area that they can't have one blue box outside the front door to drop off some mail to go out??? I don't get it. In all of my time and I have lived in several different states throughout the United States.I have never been to a post office that did not have at least one blue box outside. This place is ridiculous. Save yourself the heart ache and just go to another post office.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 400 SE 103rd Dr?
This Post Office offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, first-time passport applications are accepted here, and passport photos can be taken by appointment.
Do I need an appointment for passport services at this Post Office?
Yes, most passport services require scheduling an appointment online, though limited walk-in hours are available at select locations.
What are the Post Office’s operating hours?
Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 10:00 AM to 3:00 PM, and closed on Sunday.
How can I get a PO Box at this Post Office?
You can apply online or in person with two valid IDs and a completed application. PO Box availability and pricing can be checked online.
Is 24/7 access available for PO Boxes at this Post Office?
Many Post Offices offer 24/7 lobby access to PO Boxes, but hours may vary, so check with this location for specifics.
Are there any nearby places where I can grab a coffee before or after visiting the Post Office?
Yes, Starbucks is nearby and is a convenient spot to get coffee before or after your visit.
What nearby dining options are available around the Post Office?
Nearby restaurants include Denny's for classic American meals, Thai Garden for Thai cuisine, and Los Arcos Mexican Food for Mexican fare.
Are there nearby banking services close to the Post Office for financial convenience?
Yes, Chase Bank, Wells Fargo Bank, and Bank of America ATMs are located nearby, offering convenient banking options.
How can nearby landmarks and services improve the experience when visiting this Post Office?
You can combine your trip with visits to nearby places like Russellville Commons for real estate services or relax at GS Air Park Portland, enhancing your visit's convenience and enjoyment.