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Visit your local Post Office™ at 400 SE 103rd Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Feedback on customer service is mixed; while some employees are praised for their helpfulness, others, particularly Bruce, are frequently described as rude and unprofessional.
Staffing Issues
Many reviews mention long wait times due to understaffing, with customers expressing frustration over the lack of available employees during busy hours.
Service Efficiency
Some customers report quick and efficient service, especially during less busy times, while others experience delays and poor service.
Delivery Problems
Several customers have reported issues with lost or undelivered packages, leading to dissatisfaction with the reliability of the postal service.
Facility Conditions
The location is noted for being clean and well-maintained, but there are complaints about the self-service kiosk not functioning properly and limited parking availability.
HN
Henry Nguyen
5 days ago
1.0
The middle age asian guy works here always acts like he owned the place. Came here to return my stuffs and he acts like I owed him or something
MS
Mary Spooner
Nov 8, 2025
5.0
I stopped in to buy stamps for my granddaughter. I am extremely pleased with the winter landscape I choose.
AK
Alana Kansaku-Sarmiento
Oct 10, 2025
5.0
Edna was very helpful and kind 😊
RR
Rachel
Sep 12, 2025
5.0
This was the best postal experience I have ever had, Ben was so helpful and kind. He walked us through the whole process from start to finish and made sure that everything went smoothly, as well as giving us helpful tips on how to get our passport faster. Definitely will be using this Postal Service in the future. Thank you Ben!
VG
Veronica Garcia
Sep 12, 2025
5.0
We had such a great experience with Ben! We came in needing a passport, and he was incredibly kind and helpful from start to finish despite being very busy. He walked us through every step of the process, explained everything clearly, and went above and beyond to make sure we had everything we needed. It made what could have been a stressful situation feel so easy and smooth. Thank you so much, Ben for your outstanding service we truly appreciate you!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 400 SE 103rd Dr?
This Post Office offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, first-time passport applications are accepted here, and passport photos can be taken by appointment.
Do I need an appointment for passport services at this Post Office?
Yes, most passport services require scheduling an appointment online, though limited walk-in hours are available at select locations.
What are the Post Office’s operating hours?
Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 10:00 AM to 3:00 PM, and closed on Sunday.
How can I get a PO Box at this Post Office?
You can apply online or in person with two valid IDs and a completed application. PO Box availability and pricing can be checked online.
Is 24/7 access available for PO Boxes at this Post Office?
Many Post Offices offer 24/7 lobby access to PO Boxes, but hours may vary, so check with this location for specifics.
Are there any nearby places where I can grab a coffee before or after visiting the Post Office?
Yes, Starbucks is nearby and is a convenient spot to get coffee before or after your visit.
What nearby dining options are available around the Post Office?
Nearby restaurants include Denny's for classic American meals, Thai Garden for Thai cuisine, and Los Arcos Mexican Food for Mexican fare.
Are there nearby banking services close to the Post Office for financial convenience?
Yes, Chase Bank, Wells Fargo Bank, and Bank of America ATMs are located nearby, offering convenient banking options.
How can nearby landmarks and services improve the experience when visiting this Post Office?
You can combine your trip with visits to nearby places like Russellville Commons for real estate services or relax at GS Air Park Portland, enhancing your visit's convenience and enjoyment.