United States Postal Service

2.6
183 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3850 SE 82nd Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3850 SE 82nd Ave, Portland, OR
97266, United States

Hours

Reviews

2.6
183 reviews
5 stars
54
4 stars
16
3 stars
9
2 stars
7
1 star
97

What are people saying?

AI-generated from recent customer reviews

Customer Service

A significant number of reviews highlighted poor customer service, particularly from a staff member named Michelle, who was described as rude and unhelpful.

Staff Performance

While some customers praised the overall staff for being friendly and efficient, others reported negative experiences with specific employees, leading to inconsistent service quality.

Facility Issues

Customers noted issues with long wait times, unhelpful staff, and a lack of basic supplies like tape, which contributed to a frustrating experience.

Mixed Experiences

Some customers had positive interactions and appreciated the service, while others had negative experiences that overshadowed their visits.
  • DX
    Dictator Xi
    3 days ago
    5.0
    It was not bad but much better than than the Goggle review score. Waiting time was about 10 minutes to be served
  • RL
    Robert Lugg
    Dec 24, 2025
    5.0
    It is open today 12/24/2025
  • JB
    Justin B
    Dec 15, 2025
    4.0
    The Place was packed, there was an Asian lady / Foreigner and also a white guy, both were still doing great at customer service and working hard to get the line down, I overheard her tell the guy he could take a break after someone comes back and his response was I just need to go get some water and I'll be right back, they both did a great job
  • LH
    Loren Hovis
    Sep 21, 2025
    1.0
    One lady here is the worst customer service agent EVER, I have no idea how she keeps her job! 🤔
  • JM
    Jeff Monahan
    Sep 19, 2025
    5.0
    One of the better USPS in Portland tbh! I need to explore a few more but unlike the mall 205 and Gresham location this one is by far the best one! I enjoy the staff here always good service and never usually a long line or wait.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.