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United States Postal Service

2.8
(123 reviews)

Business Details

630 NE Killingsworth St, Portland, OR
97211, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 630 NE Killingsworth St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
630 NE Killingsworth St, Portland, OR
97211, United States

Hours

Reviews

2.8
123 reviews
5 stars
39
4 stars
12
3 stars
6
2 stars
16
1 star
50

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, helpful, and patient, despite the challenges they face.

Long Wait Times

Numerous reviews highlighted consistently long wait times, often exacerbated by understaffing.

Customer Service Issues

Several customers reported rude or unhelpful interactions with specific staff members, leading to negative experiences.

Understaffing

A common theme was the location being severely understaffed, contributing to slow service and long lines.

Mixed Experiences

While some customers had positive experiences, others expressed frustration with service quality and efficiency.
  • KS
    Kanin Supa
    5 days ago
    1.0
    I don't know if they were just misinformed or what. When I asked for some passport renewal forms, they told me the process had be taken online only and that they had none, which the first part was a lie or misinformation because one of my family member was able to get the forms and schedule appointments for them too at another USPS office.. Maybe next time just say you're just out of forms and redirect me to another USPS office.. I felt wronged by the fact that they said it in confidence to my face, though kindly but still misleading and misinformed. Also, long wait times if there's more than 3 people waiting in queue. Please do better! Public services shouldn't be misleading and misinformed to people. Again, please do better.
  • AR
    Andrew R
    Feb 20, 2026
    5.0
    I had three packages arrive. Two were in the lockers and one was still behind the counter. The employee helping me could tell it was clearly mine and instead of sending me away to wait for a slip, she found a simple way to verify it and released the package. That small act saved me a lot of time. Really appreciated the professionalism and kindness. I hope she sees this.
  • MB
    Megan B
    Feb 3, 2026
    1.0
    The clerks work so hard, but the two men in the back are extremely rude. I needed help with getting a box from the back since they were out at the kiosk. I rang the doorbell and waved them down, and they looked at me and ignored me. They are unwilling to help anyone, including the clerks. I feel bad for the employees under the management.
  • TP
    Tania Predovic
    Jan 3, 2026
    2.0
    2 stars because at least the employees are nice! But wait times are insane. It seems to be the only post office open on this side of the city of the city Saturdays and they close at 2. I got there at 1:20, waited in line 40 minutes and still wasn’t able to drop off my package before they closed.
  • DH
    Dylan Hallman
    Dec 31, 2025
    5.0
    I give this location 5 stars because the staff are warm, welcoming, helpful, patient, and skilled. However, please understand that this location is severely understaffed and there is ALWAYS a long wait. Of the 100 times I have mailed a package here, maybe only 5 had a wait less than 10 minutes. If you are in a hurry, don't come here.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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