United States Postal Service

2.8
119 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 630 NE Killingsworth St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
630 NE Killingsworth St, Portland, OR
97211, United States

Hours

Reviews

2.8
119 reviews
5 stars
38
4 stars
12
3 stars
5
2 stars
16
1 star
48

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Some staff members are reported as friendly and helpful, while others are described as rude and unprofessional.

Long Wait Times

Customers frequently mention long lines and slow service, often due to understaffing.

Customer Service Issues

There are numerous complaints about poor customer service experiences, including rudeness and lack of assistance.

Understaffing

Many reviews highlight that the location is consistently understaffed, leading to inefficiencies and long wait times.

Mixed Experiences

While some customers have had positive experiences, many others express frustration with the overall service quality.
  • LC
    Leslie Cagle
    4 days ago
    5.0
    Short line, nice clerk.
  • TP
    Tania Predovic
    Jan 3, 2026
    2.0
    2 stars because at least the employees are nice! But wait times are insane. It seems to be the only post office open on this side of the city of the city Saturdays and they close at 2. I got there at 1:20, waited in line 40 minutes and still wasn’t able to drop off my package before they closed.
  • DH
    Dylan Hallman
    Dec 31, 2025
    5.0
    I give this location 5 stars because the staff are warm, welcoming, helpful, patient, and skilled. However, please understand that this location is severely understaffed and there is ALWAYS a long wait. Of the 100 times I have mailed a package here, maybe only 5 had a wait less than 10 minutes. If you are in a hurry, don't come here.
  • BM
    Brendan Mortimer
    Dec 15, 2025
    2.0
    The staff at this USPS are super patient, especially given how much nonsense they have to put up with. That's the only nice thing I have to say about it. The location is a bit ratty, they rarely have pens, it's super understaffed and the clientele is understandably grumpy because the waits are so long. It's a poor reflection on the postal service, in my opinion,especially compared to my experiences in other cities and towns. The fact that this is the only USPS open in the city on Saturday is wild. If you can avoid it, go somewhere else. If you can't avoid it, go early, and treat the staff with empathy. They deserve it.
  • MP
    Marcia Parrent
    Nov 28, 2025
    5.0
    I recently left my p o box keys in my box…. Thankfully Martonio grabbed them and kept them for me! Saved my bacon! I’m eternally grateful! Fantastic people here!! ❤️

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.