United States Postal Service

3.3
126 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 5010 SE Foster Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5010 SE Foster Rd, Portland, OR
97286, United States

Hours

Reviews

3.3
126 reviews
5 stars
60
4 stars
8
3 stars
11
2 stars
9
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praise friendly and helpful staff, others report rude and unprofessional behavior.

Staffing Issues

Many reviews mention understaffing leading to long wait times and inefficient service.

Package Handling

There are numerous complaints about lost packages and poor handling of mail, with some customers expressing frustration over unclaimed or misdelivered items.

Positive Experiences

Despite the negative feedback, several customers highlight positive experiences with specific staff members who provided exceptional service.
  • EE
    Eli E
    1 day ago
    1.0
    If you are moving to 97206 please, be aware: -I submitted a mail forwarding request through usps on Dec 5 with payment, received a confirmation on Dec 6 —As of January 4th i was still not receiving any mail to my new address -Went in to post office. they could not find record of the online forwarding order. they would not accept my confirmation email. they had no record of where my mail has been going the past month. -They suggested i start the mail-forwarding process over again in person. then let me know starting it over will require 1-2 more weeks to process + coming back in person to prove my identity. -I submitted a request with USPS coporate and (1 week later before hearing back) the forwarding i submitted online magically works. -I’ve moved every year for the past 10 years and this is the first time this has ever been a problem. I pray this is a fluke and not what USPS will be like moving forward Godspeed.
  • JL
    Jasper Lieber
    Nov 6, 2025
    3.0
    This is my local PO and I have very mixed experiences when I need to ship something. Sometimes they are friendly & efficient, other times they are anywhere from unfriendly / taciturn to outright rude. Seems like maybe my last few experiences were a bit better - maybe depends on clerk / time of day / alignment of magical fairies?
  • DB
    Dani B.
    Nov 6, 2025
    5.0
    I was in from out of state to help clean out my mom’s home. Usually I’m very prepared with all I need to ship. Since it’s not my place, I was concerned about having everything ready to send. I told the gentleman working about this and he said, “No problem.” He quickly, quietly and easily got my package on its way. Friendly, helpful service! Thank you!
  • TT
    Travis
    Oct 23, 2025
    1.0
    The sadness here should be studied.
  • NO
    Natalia Ochmanek
    Oct 16, 2025
    3.0
    This Foster-Powell location doesn’t have a drop box outside for night/after hours. There’s only a drop box inside behind locked doors at night :(

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.