The UPS Store

4.1
256 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #7007 in Portland offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
2800 N Lombard St, Portland, OR
97217, United States

Hours

Reviews

4.1
256 reviews
5 stars
190
4 stars
6
3 stars
3
2 stars
7
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their friendly, helpful, and professional service, particularly highlighting Guru and Gee for going above and beyond.

Efficiency

Many reviews noted the quick and efficient service provided by the staff, making the shipping and printing processes smooth and hassle-free.

Knowledgeable Staff

Customers appreciated the staff's knowledge and ability to assist with various shipping and printing needs, ensuring they received the right solutions.

Store Environment

The store was described as clean and welcoming, contributing to a positive customer experience, although parking was occasionally mentioned as a challenge.

Mixed Experiences

While most feedback was positive, there were a few mentions of unhelpful staff and issues with specific services, indicating room for improvement.
  • PM
    Peter Maxwell
    4 days ago
    5.0
    Never thought I'd write a review of a UPS store but the service here is here is notably awesome IMO to the point where I only go to this location. Staff are super friendly, effective, attentive, etc. Thank you!
  • JM
    Jasmyne Miller
    6 days ago
    5.0
    The customer service here is so great! I’ve been coming here for years and they’re always so helpful and so kind. They’re all very good at their jobs, they manage a lot of customer requests at one time and manage to stay super calm. Very impressed and glad they’re my local UPS!
  • TK
    Tyler Krumland
    Nov 6, 2025
    5.0
    I have come here a handful of times, and each time I have received excellent service. The staff is always ready to help, especially Guru. Recently, he assisted me with a project and was incredibly helpful over the phone, ensuring that my project was uploaded correctly. When I arrived to pick it up, it was already packaged and set aside, and I was greeted with a smile. There are many places you can go for these services, but this one has a truly friendly staff.
  • XA
    XK Austin
    Nov 3, 2025
    5.0
    The store manager, Sagar, was extremely helpful, kind, and diligent with the process of shipping a very large painting to Texas using freight (because the painting was too large to ship standard UPS.) When the painting became stranded in Lubbock, Sagar kept making phone calls to that distribution center until it arrived at it's final destination another 3 hours away. We highly recommend Sagar for his diligence in making sure it arrived safely. We will always use this UPS store for future shipments.
  • GH
    Garrett Hillyer
    Nov 1, 2025
    5.0
    Cannot say enough good things about the staff members at this location — specifically, Alex and Guru. Alex recently helped get a passport photo done for my 2-week old son. It took a long time for my son to lay still and could have been really stressful, but Alex was so accommodating and patient that the whole process actually felt really easy and even fun. Today, Guru helped me get a ton of packages sent off in a really efficient manner while also accommodating other customers. He could have gotten overwhelmed or been short with me, but instead he was also really patient and navigated the crowd really, really well. This is the best UPS store I’ve been to in Portland and I wouldn’t go anywhere else for my shipping, photo, or printing needs thanks to their friendly and capable staff.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #7007 in Portland offer?

The UPS Store #7007 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more to help with your business and personal needs.