The UPS Store

Reviews

• DC

  Donn C

  Feb 25, 2026
  5.0
  This is one of those businesses that is so important, but you never really think about how good they actually are until you go someplace else. As someone who ships and returns a lot of things, I’ve been coming to this particular UPS store for over a decade. I’ve found every single employee at this store to be exceptionally courteous and polite and, above all else, incredibly efficient. Over the years I’ve watched the employees of the store deal with some really difficult, often confused customers. They always do it with the same grace and patience that they show all their customers. Finally, I really appreciate that they are friendly without being over the top. They seem to understand that we’re all there to complete a task that’s not tops of our list. For those who think their prices are high, this is an individual franchise of UPS and they are there to make a profit. If you want cheap prices please got wait in line at the post office. I will gladly pay extra for the friendly atmosphere, efficiency, and convenience of this UPS store.
• OO

  Oooderfins

  Feb 21, 2026
  1.0
  Came here to mail out a pre-packed and weighed item to then be over-charged after the fact for my shipping. I was thrown in the hole for charges from this and was told my weight was incorrect by “one pound” and that I should've “rounded up for the weight”. It was in the correct weight category. I was checked and given the okay for my end while I was physically in the store. The extra charge was made after I left. If there was an issue with shipping amounts that could've been solved while I was there (: I will not be using UPS again after this. Don't tell your customers everything is okay, when it isn't, before sending them out the door. My small business is suffering from backcharges due to this miscommunication. EDIT: This isn't the first issue I've had between three locations (Tigard, Portland & Beaverton). - I've been snapped at for not using brown packing tape (Tigard & Beaverton) - Obtained brown packing tape and given a passive-aggressive tone when I showed I abided by “the rules” (Tigard) - Per Mercari shipping standards I followed the requirements. I do exactly as I'm told to and still receive poor service and am made to feel like I'm “not doing it right” (Tigard) How long should a customer deal with this before they're treated with honesty, respect, and fairness? I'd have my packages picked up from home just to avoid the mental anguish if I could.
• CR

  Charmel Rhyne

  Feb 18, 2026
  5.0
  Really friendly nice staff at this location.
• RA

  Rick Anderson

  Feb 13, 2026
  5.0
  Outstanding service
• TR

  Tom Rogers

  Feb 11, 2026
  5.0
  Being 78 I needed help, and it was there for me. Thanks again

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