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The UPS Store

3.8
(393 reviews)

Business Details

10940 SW Barnes Rd, Portland, OR
97225, United States
(503) 646-9999
https://locations.theupsstore.com/or/portland/10940-sw-barnes-rd

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3379 in Portland offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Peterkort Towne Square At Cedar Hills And Barnes Road.

Details

  • DeliveryAvailable
  • [Free/Paid] wi-fiNot available
  • Onsite servicesAvailable

Location

The UPS Store
10940 SW Barnes Rd, Portland, OR
97225, United States

Hours

Reviews

3.8
393 reviews
5 stars
264
4 stars
13
3 stars
2
2 stars
14
1 star
100

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the friendly and helpful staff, others reported rude service and unhelpful interactions.

Pricing Issues

Multiple reviews highlighted concerns about overcharging and hidden fees, particularly for basic services like taping packages.

Staff Performance

The performance of staff varied significantly, with some employees receiving high praise for their assistance, while others were criticized for poor service.

Owner Recognition

Priya, the owner, received numerous commendations for her exceptional service and willingness to help customers.
  • CS
    Claudia Santamaria
    1 day ago
    1.0
    This is the only place I’ve been to where my item was in A box and they wanted to charge me for a box to return an item. 🤦🏽‍♀️
  • JG
    James guettler
    Feb 19, 2026
    5.0
    Rosalin , Assisted me today And I can say without reservation that she was the most pleasant and helpful person I’ve dealt with in a long time. Thank you, Rosalin. And thank you UPS for hiring her.
  • RR
    Raj Rami
    Jan 27, 2026
    5.0
    Priya is the best in the business. And she is very fashionable too!
  • CM
    Christian Miranda
    Jan 22, 2026
    1.0
    The customer service was ok. Went in for passport photos. Paid 22 for physical copies and they wanted ~34 for digital copies as well. I made the mistake of only asking for physical. Came back later to ask for digital as well and got charged more than the difference. Walgreens offers both physical and digital for $17. More than the amount I got “up-charged” for getting requesting a digital copy, because I didn’t request for it at the same time. They are very kind and courteous. Business practices… horrible.
  • DG
    Diana G
    Dec 31, 2025
    5.0
    Awesome service! They packaged and shipped done large paintings for me and I heard back that they were very well packaged. Not cheap, but worth it!

Frequently Asked Questions About The UPS Store

What are the main services offered by The UPS Store at 10940 SW Barnes Rd in Portland?

The UPS Store offers expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, passport/photo ID services, and small business services.

What are the operating hours of The UPS Store at this Portland location?

The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and is closed on Sundays. It also has specific holiday closures.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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