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The UPS Store #6163 in Portland offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Located Downtown By Psu On Both Streetcar And Max Lines.
Many customers praised the staff for being friendly, helpful, and professional, with several specific employees receiving commendations for their exceptional service.
Mixed Experiences
While many reviews highlighted positive interactions, there were significant complaints about rude staff and poor handling of issues, including lost packages and unhelpful responses.
Convenience
Customers appreciated the store's convenient location and hours, although some noted issues with parking and misleading hours.
Pricing Issues
Several reviews mentioned dissatisfaction with high printing and shipping costs compared to other locations, particularly for students.
Cleanliness and Efficiency
The store was generally described as clean and efficient, with quick service being a common positive remark.
AW
August Wolbaum
Oct 31, 2025
5.0
I’ve been using this UPS for several years and they’ll been amazing the entire time!
GR
George Renan
Oct 30, 2025
5.0
I had just flown in to the States, hired to do a fashion shoot for Yum Yum magazine, and came in here, hoping they did very LARGE-format photo-quality printing. Air France had lost all my set pieces, so I was desperate, and surprisingly, they did! Not only that, it was very, VERY cheap (I later found out they were cheap, even in Portland). I'm used to Tokyo and Paris prices, so I thought they were joking when they told me how much it was. And the quality? Oh Mon Dieu, it was perfect! I could not get better prints if Sophie Delaporte had printed them herself. I don't remember the name of the enticing young lady who helped me, Lareina maybe, or something like that. Anyway, she was charming, professional, and positively the most fascinating American I have met. She knew exactly what I wanted, even though my English is not so good. She would just look into my eyes and tell me what I wanted. I should rent a flat in Portland U.S.A just so I could print here. For the artist, it is heaven. Take me back!
NM
Noelle Matthews
Oct 23, 2025
5.0
This is the best UPS in Portland. I know that is such a weird thing to be the best of- but if you're the best, you're the best- yknow!? The staff here is always so friendly and helpful- and their hours are so convenient! Only complaint is the parking isn't great, but there is a paid lot right across the street!
FR
Fabrice Ramseyer
Oct 16, 2025
5.0
I went for first time to the store. I got an excellent customer service from Carley. She was very clear in each step in the transaction, very profesional and friendly. I will definitely visit the store again.
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the regular business hours for The UPS Store in Portland?
The UPS Store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 11:00 AM to 5:00 PM, and Sunday from 11:00 AM to 4:00 PM.
Does The UPS Store offer shipping and packing services?
Yes, The UPS Store provides expert packing and shipping services along with mailing supplies and moving boxes.
Are notary and document shredding services available at The UPS Store?
Yes, The UPS Store offers notary services and document shredding to help with your business and personal needs.
Can I use The UPS Store for printing and faxing services?
Absolutely, The UPS Store provides professional printing, document finishing, and faxing services.
What payment methods are accepted at The UPS Store?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Is The UPS Store open on public holidays?
The store is closed on some holidays such as November 27, December 25, December 31, January 1, and January 19. On other holidays like November 11 and November 28, regular hours apply.
Where is The UPS Store located in Portland and how can I get there using public transit?
The UPS Store is located at 1819 SW 5th Ave in Downtown Portland, near Portland State University. It is accessible via the Portland Streetcar and MAX light rail lines.
Are there any financial services nearby that customers might find useful?
Yes, Credit Repair Portland is nearby, which offers financial and bank credit union services that might complement your visit.
What nearby recreational activities are available around The UPS Store?
You can visit the PSU Climbing Center nearby for gym and rock climbing activities, perfect for active lifestyles before or after running errands.
Are there dining options near The UPS Store in Portland?
Yes, Ole Foods is a nearby restaurant where you can enjoy a meal before or after your visit to The UPS Store.