The UPS Store

3.4
162 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5263 in Portland offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of 42nd & Se Woodstock.

Details

  • DeliveryNot available

Location

The UPS Store
4207 SE Woodstock Blvd, Portland, OR
97206, United States

Hours

Reviews

3.4
162 reviews
5 stars
91
4 stars
4
3 stars
4
2 stars
8
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff interactions is mixed; while some customers praise friendly and helpful service, others report rudeness and condescension from employees.

Efficiency

Many customers appreciate the quick service and efficiency in processing shipping and printing tasks, although some mention long wait times during busy periods.

Quality of Work

The quality of printing and design services is frequently highlighted positively, with several customers expressing satisfaction with the results.

Store Environment

There are concerns about the professionalism of staff attire and overall store atmosphere, with some reviews noting a decline in service quality under new management.

Pricing Issues

Several customers express dissatisfaction with pricing, particularly regarding printing costs and perceived upselling tactics.
  • AH
    Alicia Hess
    Nov 5, 2025
    5.0
    This is my favorite local place to ship, make returns, print/fax...you name it! The employees here are always super helpful and kind!
  • AS
    Azxs shen
    Oct 31, 2025
    5.0
    Very appreciative of the customer service and transparency provided by this location. I had an issue, they explained the context to me, and we found a solution. Thank you to the CSR and Manger who helped me.
  • PS
    Patricia Shelton
    Oct 14, 2025
    5.0
    UPS is easy fast and convenient. Also I can afford it.
  • LE
    lori eliot
    Sep 17, 2025
    1.0
    I hadn’t been there in a long time back 6 months ago employees were super friendly. This afternoon (9/17/2025) the two employees were rude enough to almost ruin my day. During my brief stay waiting for a shipping label I watched two customers say thank you and get no response. Dead silence. I as well said thank you to the big guy (identifying him in case his boss is reading this because that would be awesome) behind the counter and got the same pointed lack of response. I’ll be going to Oak Street or Sunnyside where it’s always a good experience. Although I probably won’t need to because my experience today was so bad I was inspired to buy a printer.
  • ML
    Mia Love
    Aug 10, 2025
    1.0
    The girls who work here as of today, Saturday 8/9/25 are rude and have zero customer service skills. You ask a question and they speak condescending to you as if you’re supposed to know the answers. I don't work there. Ffs

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:30 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #5263 in Portland offer?

The UPS Store #5263 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.