The UPS Store

4.2
360 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3234 in Portland offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Southeast Hawthorne.

Details

  • DeliveryNot available

Location

The UPS Store
4110 SE Hawthorne, Portland, OR
97214, United States

Hours

Reviews

4.2
360 reviews
5 stars
269
4 stars
10
3 stars
13
2 stars
13
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising helpful and friendly staff, while others report rudeness and dismissive attitudes from employees.

Efficiency

While some customers appreciate the quick and efficient service, others have experienced delays and mismanagement, particularly with package handling.

Pricing Issues

Several reviews mention high prices for shipping and printing services, with some customers feeling they were overcharged compared to other options.

Store Management

There are concerns about the professionalism and management of staff, with reports of unprofessional behavior and poor treatment of customers.

Convenience

The location is noted for its convenience and range of services, but issues with staffing and service availability have been highlighted.
  • AE
    Annette Ekam
    4 days ago
    5.0
    They were kind and guided me peacefully.
  • DC
    Dion Coxe
    4 days ago
    5.0
    The person who helped me was happy to tape the label I brought and answer my questions. I really appreciated the good service. The location is convenient for SE Portland. They have a small parking lot, but there was a giant puddle on one side of it.
  • RK
    Robert Kelly
    Nov 2, 2025
    5.0
    I do Amazon returns here but they seem to have everything to put together packages for mailing and private mail boxes. The staff are always helpful. They have parking behind the store.
  • HA
    Hailey Aspinall
    Nov 1, 2025
    1.0
    On Saturday November 1st around 2:45pm, I had a very strange/negative interaction with the older woman working the front desk. I came in to return 2 amazon orders which I have done many times in the past. The woman working at the front desk was particularly short with me and seemed irritable (I know everyone has bad days, so I did not think much of it). Turns out, I did not need the small cardboard box that my Amazon order came in, so after the items were scanned in, on the way out, I threw the small box in the trashcan (along with the many other Amazon packages in the trash that had been thrown out by other customers). The woman yelled something at me on the way out that I could not make out. I turned around to see that she actually took my box out if the trash and threw it out the door onto the sidewalk. I was so put off and confused that I poked my head in and said, "Did you throw this outside?" and she angrily confirmed that she did throw it said something unintelligible back to me. This was such an aggressive, upsetting, and off-putting interaction. This person seems unstable and is handling sensitive, personal mail every day, so I will not be back which is unfortunate because I have been going here for years.
  • LW
    L W
    Oct 16, 2025
    1.0
    She charged me for all color copies when a third of them were in black & white. I didn't notice until I looked at the receipt when I got home. :(

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #3234 in Portland offer?

The UPS Store #3234 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.