Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2251 in Portland offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - North Side Of Sandy Blvd.
Details
- DeliveryNot available
Location
Hours
Reviews
4.2
331 reviews
5 stars
247
4 stars
14
3 stars
5
2 stars
9
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude or unhelpful staff, particularly from management.
Staff Friendliness
While some customers praised individual employees for their friendliness and helpfulness, others reported a lack of warmth and engagement from the staff.
Efficiency
Several reviews noted quick service and efficiency, particularly during busy times, although some customers experienced long wait times.
Management Issues
The store's management received frequent criticism for poor customer interactions, with reports of abrasive behavior and lack of accountability.
Mixed Experiences
Overall, customer experiences varied widely, with some praising the store as their go-to location while others expressed frustration and dissatisfaction.
- MJMike johancsikOct 20, 20252.0Didn't make sense to sit there with the phone ringing 15+ times, TWICE, a couple hours apart. Amazon should have FedX as a return place instead. That's who I ship with when I ship.
- MFmatt foxSep 25, 20255.0Very friendly. Fast service. Helpful
- CCCJ ChowSep 22, 20251.0I redirected my package to ship to this location as a ups access point. After the online tracking indicated that it had arrived, I was expecting to go to the store and pick it up. The store manager, Noman, denied that the package was received and rudely insisted that there was nothing he could do and coldly insisted I had made a mistake and contact customer support. After waiting on hold over the phone for almost an hour, another employee called me to tell me they had the package the entire time. Do not go out of your way to do business with this location.
- HPHan PoonawalaSep 13, 20251.0Michael- Employee has a terrible attitude for someone who needs to be atleast pleasant to chat with while dropping your shipments off. Hope he finds peace and happiness, which evades his miserable existence at present.
- KTKelly TallentAug 26, 20251.0Wow. Trying to return a large Amazon pkg, the QR code needed to be emailed , but the man behind the counter was rushing me so fast, I had to keep saying hold on / I need you to slow down as it was not how I normally return items-I needed to ask how to email it etc, he just says I need to help the people behind you- it was literally way less than one minute that I was there asking what steps to take- that he started helping people behind me! Left me standing there as if I didn’t exist. I was like …im not quite done with my transaction -No eye contact, totally not friendly or even helpful. The young lady ends up stepping in and assisted me. I was so stunned at the negative energy- but she provided exceptional customer service I live nearby but I won’t come back here again. I don’t go around leaving poor reviews but this was terrible. Not that it matters! :) I was just like.. wow. Terrible. There were people there too. Really felt great as a customer- not.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the regular business hours of The UPS Store in Portland?
The UPS Store #2251 is open Monday to Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 5:00 PM, and Sundays from 12:00 PM to 5:00 PM.
Does The UPS Store offer packing and shipping services?
Yes, The UPS Store provides expert packing and shipping services along with printing, mailbox services, and more.
Can I use mailbox rentals at The UPS Store?
Yes, mailbox rental services are available for all your mail and package needs.
What payment options are accepted at The UPS Store in Portland?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store provide notary and document shredding services?
Yes, they offer notary services and document shredding among other business services.
Are there any special offers or coupons available at The UPS Store?
Yes, you can save big with their special offers and coupons available on their website.
What services can I find near The UPS Store if I need legal assistance?
Portland Personal Injury Attorneys are nearby, offering legal services that you can visit before or after your trip to The UPS Store.
Where can I get vehicle assistance near The UPS Store in Portland?
Otto's Towing is located nearby and provides emergency roadside and automotive towing services which might be helpful to customers in the area.
Are there any entertainment options close to The UPS Store?
Yes, The Tesla City Stories - Live Vintage Radio Theater Onstage is nearby, providing a unique entertainment experience you can enjoy when visiting the area.
Does The UPS Store have social media presence where I can get updates?
Yes, you can find The UPS Store at Facebook as 'The UPS Store 2251' and on Instagram with the handle '@theupsstore'.