The UPS Store

4.5
136 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #7014 in Portland offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Powell Street Station.

Details

  • DeliveryNot available

Location

The UPS Store
7901 SE Powell Blvd, Portland, OR
97206, United States

Hours

Reviews

4.5
136 reviews
5 stars
116
4 stars
3
3 stars
2
2 stars
2
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and knowledgeable, with many customers praising individual employees for going above and beyond.

Efficiency

Most reviews highlight the quick service and efficiency of the staff, with many customers noting minimal wait times even during busy periods.

Mixed Experiences

While many customers report positive experiences, there are some complaints regarding rude service and issues with delivery and shipping fees.

Store Environment

The store is generally seen as clean and well-organized, although some customers mention concerns about the surrounding area and parking difficulties.

Reliability Issues

Several customers express frustration with UPS delivery services, indicating that while the store staff is helpful, the overall UPS service can be unreliable.
  • JC
    Jeremy Cannon
    Nov 16, 2025
    5.0
    Customer service was excellent.
  • LL
    lividthoughts
    Oct 17, 2025
    1.0
    For the fourth time a ups driver just skips my scheduled delivery time. Even though i track them and they decide to just drive by my delivery area. So tired of this company. Get your items shipped from someone else
  • BL
    Bridget Letcher
    Oct 6, 2025
    5.0
    I've gone to this store for quite a few years now. Every visit the employees are friendly & helpful. Whether it's for an Amazon return or getting something printed.
  • JJ
    Jejeje Jajaja
    Sep 26, 2025
    5.0
    OMG! The customer service rep Lali was soooo wonderful! He gave the most excellent customer service that I have received in rhe last 20+ years. I am legally bling and he helped me find out how to ship several packages. He was sooo very kind and patient. I will always be a loyal customer because Lali treated me so well, even though I had many questions and needed extra help and support. Excellent job in hiring this young man UPS Store!! He is the best at customer service! (I have no personal affiliation with him, just a customer.) Sincerely, Ms. Olson
  • KN
    Katya Nasedkin
    Aug 31, 2025
    5.0
    Open when the post office is closed, simple and straightforward Amazon returns, friendly staff

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Portland offer?

The UPS Store #7014 in Portland offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, and passport/photo ID services.