With a focus on the community of small businesses and consumers, Staples in Portland, OR provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Susan and Richard for their exceptional service.
Print Services
The print department received mixed reviews; while some customers appreciated the quality and assistance, others faced issues with order fulfillment and communication.
Store Cleanliness
Customers noted that the store was generally clean and well-organized, contributing to a positive shopping experience.
Shipping Issues
Several reviews expressed frustration with shipping services, particularly regarding Amazon returns and the handling of packages.
Product Availability
While many customers found the inventory satisfactory, there were complaints about pricing discrepancies and stock issues for certain items.
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joshua fagaldefan
4 days ago
1.0
Customer service needs improvement.
AP
Arlene Perry
5 days ago
5.0
They courteous, friendly, quick and helpful.
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Amber Bowie
Feb 7, 2026
5.0
specifically reviewing print department after ordering a service from the website----- Very great customer service. I was slightly worried about timing so I called, and kind of expected the persons working to be annoyed by me calling because it was before the "Done by" time offered on the website. I spoke with the manager- I don't remember her name. christine maybe? (sorry!) and she was SO kind and helpful and helped me greatly. the booklets I made turned out really great. I had made a project that I was going to print at home, but the confusion of how to print pages into a booklet was VERY OVERWHELMING and being able to do this through the website was really helpful. i'll definitely be doing more of these in the future! such a fun project that ended up looking really professional! i'm very happy with the end product.
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xoxo,thebathtubpoet
Feb 3, 2026
5.0
Cori and all the staff are always so nice and helpful. the prints are done very quick and the service is always quick and efficient. I have never been more welcomed into a store. you can also do amazon returns here which makes being a business owner super easy and helpful. the store Is always clean and very nice.
VS
Victoria Moss (SECRETZ)
Jan 12, 2026
1.0
I was told by Amazon and then if I return something there I would get my refund much sooner. But after doing that I received an email that said it would take up to a week to get my money refunded back. And the clerk there at the counter was rude as hell don't recommend Staples at all to anybody