Staples

3.8
133 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Portland, OR provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
1755 North Tomahawk Island Drive, Portland, OR
97217, United States

Hours

Reviews

3.8
133 reviews
5 stars
74
4 stars
17
3 stars
9
2 stars
5
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some employees like Susan and Richard receive high praise for their helpfulness, others are reported as rude or unhelpful.

Product Availability

Customers appreciate the variety of products available, but there are complaints about stock issues, particularly with shipping supplies and specific items.

Store Experience

The store environment is generally described as clean and welcoming, but some customers report negative experiences related to long wait times and poor handling of returns.

Pricing Issues

Several reviews mention discrepancies between in-store prices and online prices, leading to customer dissatisfaction.

Printing Services

The printing department receives positive feedback for accommodating service, but there are complaints about delays and miscommunication regarding orders.
  • JS
    John Seaman
    4 days ago
    5.0
    Great people to do business with at the Jannson Beach store.
  • CB
    Claudia Berrick
    Sep 24, 2025
    5.0
    The deli counter is reliable.
  • SM
    Sandi Meyer
    Sep 12, 2025
    5.0
    I was really surprised to find a knowledgeable, attentive sales associate who listened and cared. Susan explained every possible question I had, and found my item right away. She was very knowledgeable, and most of all had that old-fashioned attitude of the customer is the one who pays her salary, So she was delighted to help.
  • CL
    Chad Law
    Aug 31, 2025
    1.0
    The worst location. Employees are rude other than the sweet lady who has been there for twenty years, the rest are miserable. Do not do your Amazon returns here you’ll wait for ever and they have no clue! The female manager with the men’s haircut literally yelled at three customers. Corporate should shut this location down or fire the GM. Gross!
  • LA
    Laura Albrecht
    Aug 28, 2025
    5.0
    I went in today to pick up an order, plus do some shopping. Susan greeted me immediately. She completed the order, asked coworker to carry heavy box to the car. Later, when I had other items to purchase, Susan was again the cashier with the smile and friendly service, as always.

Frequently Asked Questions About Staples

What services does Staples in Portland, OR offer?

Staples offers printing, shipping, technology, travel, recycling services, direct mail, design services, passport photos, Amazon returns, and pickup services.

What are the store hours for Staples in Portland?

Staples is open Monday to Friday from 9 AM to 7 PM, Saturday from 9 AM to 6 PM, and Sunday from 11 AM to 5 PM.