RXO Logistics is the largest provider of last mile logistics for heavy goods in North America. Last mile is a critically important part of the supply chain that benefits from scale, technology and experience. We arrange an average of 10,000,000 last mile deliveries and about 500,000 assemblies and installations annually.
Delivery teams are consistently described as professional, courteous, and efficient.
Communication
Customers appreciate the proactive communication regarding delivery times and updates.
Customer Service
While many reviews praise the service, there are notable complaints about poor customer service and accountability in resolving issues.
Efficiency
Most customers report quick and efficient delivery and installation processes.
Careful Handling
Delivery teams are recognized for their careful handling of items and respect for customers' homes.
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Noelle Sweet
1 day ago
5.0
This is not the first time RXO has delivered to my home. They are always timely, courteous and professional. Couldn't ask for more. Thanks!
JJ
Jill
Dec 22, 2025
5.0
Just received my delivery in North Bend . Carlos and his partner were courteous , professional and helpful , thank you !!!!!!
BD
Blair Darney
Dec 17, 2025
5.0
On time, professional, and problem-solving attitude! Figured out a delivery in a tight space
VV
Vannie
Nov 25, 2025
5.0
RXO has delivered multiple big bulky furniture pieces to my place and the experience has always been fantastic. Communication with everyone I've encountered has been reliable - they pick up/call back quickly, have always been able to schedule my deliveries within the week, and I always get a call and text with the delivery window the day before, as well as when the delivery is 30 minutes before arrival. The gentleman who usually delivers to us is incredibly courteous, helpful, and handles the packages with care and efficiency.