Business Details
About
Shipping ServiceMailing Service
Visit FedEx Ship Center in Portland, OR when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Location
Hours
Reviews
3.7
190 reviews
5 stars
108
4 stars
15
3 stars
9
2 stars
10
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the helpfulness of staff, others reported rude behavior and poor support.
Delivery Issues
Numerous complaints about delayed or misdelivered packages, with customers expressing frustration over the reliability of FedEx's delivery service.
Staff Performance
While many reviews highlight friendly and efficient staff, there are significant mentions of unhelpful or rude employees, indicating inconsistency in service quality.
Technology Problems
Customers frequently criticized the automated customer service system, citing difficulties in reaching a human representative for assistance.
Overall Experience
Overall experiences vary widely; some customers report positive interactions and efficient service, while others express deep dissatisfaction with the company's operations.
- WIWilliam Floyd II5 days ago1.0Too expensive!
- AEAl ExOct 13, 20255.0The best FedEx office so far I ever shipped/picked up from. Really great folks do work here. Always helpful and I never had any issues here since I moved to the area couple years ago.
- DWDana WeihmanOct 10, 20251.0what happened to customer service because it went right down the toilet. I called their 800 number And you get the most stupid AI computer talking at you. I wanted to talk to the Cornfoot Drive store to see if I can overnight a package but the store is 45 minutes from where I am and I’m not making a 45 minute drive one way to be told no they can’t ship it overnight so I wanted to ask someone at the location if I can get this overnighted. If so, I’ll be right over, however the stupid computer won’t allow you to speak to a representative even though they give you zero options to be able to check if a package can be overnighted. I requested customer service multiple times the computer told me to go online And I’m not looking to go online. I’m looking to talk to a human being so I told the computer I want to speak to human being and the computer didn’t have any clue of what I was saying. Fed-x get a gold medal for crappy service and the poorest phone system. If they don’t want to give me service ai won’t be giving them my money. If Fed-X thinks that they can’t go under just look at all the GIANT companies that are gone now. I won’t be using their service and I recommend you go someplace else.
- TTToniOct 8, 20255.0Excellent customer service
- CPCosmina ParparitaJul 29, 20251.0Absolutely awful experience sending a package to the UK. FedEx agent at this branch didn't create the paper work properly and my package didn't got delivered on time. After paying additional fees at the other end FedEx failed to deliver again as promised, postponing the delivery by the day for the next day. The customer service is an automated chat bot, hardly can get any support for finding out why the delay. Stress and disappointment are synonymous with FedEx , together with the waste of time and money and lack of customer support. Avoid if you can.
Frequently Asked Questions About FedEx Ship Center
What services are offered at the FedEx Ship Center in Portland, OR?
The FedEx Ship Center offers packing supplies, boxes, and shipping services including expedited, standard, and economy shipping through FedEx Express and FedEx Ground.
What are the operating hours for the FedEx Ship Center in Portland?
The FedEx Ship Center is open Monday to Friday from 9:00 AM to 7:30 PM, Saturday from 9:00 AM to 5:00 PM, and is closed on Sundays.
Where is the FedEx Ship Center located in Portland?
It is located at 5159 NE Cornfoot Dr, Portland, OR 97218, USA.
What payment methods are accepted at the FedEx Ship Center?
Accepted payment options include American Express, Cash, Check, Discover, Mastercard, and Visa.
Can I create an account for shipping discounts at the FedEx Ship Center?
Yes, you can create a free FedEx account to enjoy shipping discounts.
Are there any nearby shipping or freight service centers close to FedEx Ship Center?
Yes, nearby shipping and freight centers include Fedex, Matheson Flight Extenders, DHL Express Service Point, and Packaging Supplies Inc dba Omnipak, which can help with additional shipping or cargo needs.
What nearby transportation services are accessible from the FedEx Ship Center?
Transportation and freight services nearby include Matheson Flight Extenders and STG Logistics, assisting with travel and cargo transport needs in the area.
Are there food options near the FedEx Ship Center for customers waiting for services?
Yes, Castro's Dawgz, a burger restaurant, is nearby where customers can grab a meal before or after visiting the FedEx Ship Center.
What packaging supplies are available at the FedEx Ship Center or nearby?
The center offers FedEx Express packaging and boxes, and nearby Gateway Crating & Packaging also provides packing supplies and professional services for packaging needs.
How can customers use FedEx Delivery Manager at this Portland location?
Customers can schedule their next residential delivery or have FedEx shipments held for pickup using FedEx Delivery Manager services available at this location.