FedEx Office in Portland, OR provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Mixed reviews on customer service; some employees like Angela and Riley received high praise for their helpfulness, while others like Brian and Samantha were criticized for rudeness and poor attitudes.
Staffing Issues
Frequent mentions of understaffing leading to long wait times and overwhelmed employees, impacting overall customer experience.
Positive Experiences
Several customers reported exceptional experiences with specific employees who went above and beyond to assist, indicating that individual staff members can significantly enhance customer satisfaction.
Service Efficiency
While some customers experienced delays, others noted quick and efficient service, particularly during busy times, suggesting inconsistency in service speed.
Facility Issues
Complaints about equipment failures and unclear policies, such as issues with printing and shipping processes, detracted from the overall experience.
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Sam Simmons
1 day ago
5.0
Sonya/Sonia was exceptional. Went above and beyond to help me with a shipping issue after online support totally sucked. I dont think theres anyone else that wouldve put in as much effort as she did to help me out.
JE
Jessie English
5 days ago
5.0
I had a great customer service experience with Jamie this morning. Very kind and helpful, thank you! Also the shop is very clean, organized, and well-stocked.
VT
Victor Trinh
Oct 21, 2025
5.0
Came in for some returns that weren’t boxed and difficult to deal with but Riley helped us with the entire process and made sure everything was packed and ready to ship. They were even nice enough to box and print all our labels! Super helpful and best of all friendly! Can’t thank you enough Riley! You’re the best!
NR
Nicolas Ratanaphupha
Sep 22, 2025
5.0
Honestly one of the best experiences I’ve had at any retail store. I don’t usually drive out of the way for companies with multiple store locations. Riley at this store has been so helpful & has taken care of all my shipping needs lately. Thanks so much for the exceptional service!
KK
Kellie
Sep 17, 2025
1.0
Wasted money and time cause you can't send/ receive email to print.🤬🤬🤬
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center in Portland provide?
FedEx Office in Portland offers printing, copying, digital printing, shipping, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding.
Where is FedEx Office Print & Ship Center located?
It is located at 9738 SE Washington St, Suite U, Portland, OR 97216, USA.
What are the operating hours of FedEx Office Print & Ship Center?
Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Which payment methods are accepted at FedEx Office Print & Ship Center?
Payments can be made with American Express, Cash, Check, Discover, MasterCard, and Visa.
Does FedEx Office offer any mobile or online printing services?
Yes, they offer Online Printing, Mobile Printing, and a service called FedEx Office Print Online for document upload and convenient pickup or delivery.
What types of printing products can I order at FedEx Office Print & Ship Center?
Products include business cards, flyers, brochures, sell sheets, manuals, booklets, newsletters, photo prints, yard signs, banners, posters, canvas prints, decals, and vehicle magnets, among others.
Are there any nearby restaurants I can visit before or after my trip to FedEx Office?
Yes, Soy Grill and Soy Grill Teriyaki (Korean and Japanese cuisine), Subway (sandwich shop), Wall Street Pizza, Sushi Sapporo, and Olive Garden are all nearby dining options.
Can I find financial or postal assistance near FedEx Office Print & Ship Center?
Yes, H&R Block offers tax and financial services nearby, and the nearby RushMyPassport at FedEx Office provides passport and visa services.
Are there nearby places where I can relax or get beauty treatments around FedEx Office?
Yes, Star Nails and Lash Caviar are nearby beauty salons, and Massage Envy at Mall 205 offers massage and wellness services.
Is it convenient to visit FedEx Office Print & Ship Center using public transport or nearby landmarks?
FedEx Office is located near several popular places such as McMenamins Mall 205 (shopping and dining) and Verizon store. These can help orient you or plan a visit before or after your shipping and printing needs.