Business Details
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FedEx Office in Portland, OR provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.4
161 reviews
5 stars
75
4 stars
19
3 stars
6
2 stars
16
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some employees received praise for their helpfulness and friendliness, others were reported as rude and unhelpful, leading to mixed experiences.
Efficiency
Customers frequently noted long wait times and inefficiencies, particularly with printing and shipping services.
Staff Knowledge
There were several instances where staff lacked knowledge about services or policies, leading to customer frustration.
Technical Issues
Customers reported problems with equipment and online services, causing delays and dissatisfaction.
Positive Experiences
Despite the negatives, many customers highlighted specific employees who provided excellent service, indicating that positive interactions do occur.
- SCShannon Crowner-JonesNov 13, 20255.0Placed a last minute, kind of big, order that I took of risk of not receiving on time for my meeting. Not only did they finish it hours before the predicted time, they took the time to give me a call to let me know. Just wanted to shout out how much I liked this part of the process in our world of automated systems. When I arrived to pick up my order, Roshonda greeted me and was a joy our entire interaction. Will be ordering from here again! Thank you team.
- TPT. PanNov 13, 20255.0Very helpful in getting a last minute printing job done!
- MTMadeline TienOct 11, 20255.0everyone was so nice and helpful. i was having an issue with my big print job and the team was so patient and kind. thank you!!!
- MWMatthew WilliamsSep 10, 20255.0Chynna was cooler than a fan! She got me set up and outta there in under 5 minutes. This will be my shipping spot when Im in town.
- FGFrancisco GuadianaSep 8, 20251.0I attempted to get my passport through FedEx via their partnership with RushMyPassport. I began the process on the RushMyPassport website but was unable to complete it due to technical difficulties. Despite this, I had already paid over $248 to start the process and file my application. I visited this FedEx location for assistance and was helped by the Assistant Manager. He explained that the staff do not receive training on the RushMyPassport partnership but offered to assist me to the best of his ability. He asked me to log into the RushMyPassport portal and guided me through finalizing the process. At the end, I was shown a notice stating that once my personal information was confirmed, no refunds would be issued. I proceeded to finalize the process and print the required documents for mailing. However, the printed mailing instructions then stated I needed to include an additional check for over $400 to cover government fees and complete the process. This charge was on top of the $248 I had already paid to RushMyPassport. It appears that RushMyPassport charges excessive fees for what is essentially a glorified PDF-filing service, without clearly disclosing the full cost upfront—including government fees, execution fees, or other separate charges payable directly to the U.S. government. I have been trying to get a refund since June. When you call their customer service line, an automated message says refunds must be requested through their website—but the website offers no way to actually submit such a request. To be clear, I am not blaming the Assistant Manager at FedEx—he was genuinely helpful and did his best. However, FedEx’s partnership with this company has cost me significant time and money. My advice: process your passport directly through official government channels or other more transparent services. Avoid using this service.
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center in Portland offer?
FedEx Office Print & Ship Center offers printing services, FedEx shipping, copying, digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding.
What are the operating hours for FedEx Office Print & Ship Center?
The center is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Where is FedEx Office Print & Ship Center located in Portland?
It is located at 1605 NE 7th Ave, Portland, OR 97232, USA.
What payment methods are accepted at FedEx Office Print & Ship Center?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does FedEx Office Print & Ship Center have wheelchair accessible entrance?
Yes, the facility has a wheelchair accessible entrance.
Can I pick up my FedEx printing orders in-store at FedEx Office Print & Ship Center?
Yes, in-store pickup is available for FedEx printing orders.
What nearby dining options are there close to FedEx Office Print & Ship Center?
Nearby dining options include Naan N Curry Lloyd Center (Halal restaurant), Taste of Bangkok (Thai restaurant), and Mashita Teriyaki (Asian restaurant). Customers can enjoy a meal before or after their visit.
Are there any nearby places to relax or get a drink near FedEx Office Print & Ship Center?
Yes, Schmizza Pub & Grub and Pizza Schmizza Pub & Grub are nearby sports bars and restaurants where customers can relax after visiting FedEx.
What nearby retail stores are around FedEx Office Print & Ship Center?
Nearby retail stores include RadioShack (electronics and mobile phones) and Climb Max Mountaineering (outdoor gear and rock climbing gym). These are convenient for customers seeking electronics or outdoor equipment.
How can nearby health services benefit customers visiting FedEx Office Print & Ship Center?
ZoomCare, an urgent care clinic and retail health center, is nearby, providing customers access to medical services during their visit to FedEx Office Print & Ship Center.