Business Details
About
Shipping ServiceCopy ShopOffice Supply StoreSign ShopBanner StorePackaging Supply StorePhoto LabFax ServiceComputer RentalVisa and Passport OfficeFedEx Office
FedEx Office in Portland, OR provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.7
149 reviews
5 stars
86
4 stars
13
3 stars
5
2 stars
11
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness and professionalism, others are criticized for being rude and unhelpful.
Staff Performance
Several reviews highlight specific staff members, like Ryan, Josh, and Alyssa, for their exceptional service, while others mention issues with untrained or rude staff.
Operational Issues
Customers frequently report problems with equipment, such as broken printing machines, and issues with service availability due to understaffing.
Communication Problems
There are complaints about poor communication, including language barriers and staff not providing adequate assistance or information.
Store Environment
The store is described as busy and sometimes chaotic, with some customers feeling uncomfortable due to staff behavior.
- MMMelissa4 days ago5.0The whole team provided such fantastic service! Ryan, the manager, along with Xavie and Ary, were especially patient and understanding. I usually find these visits stressful because of the costs, questions, and time involved, but they made everything so much easier for me. I truly appreciate their effort and kindness, and I’m definitely planning to come back and bring more business to this location. It’s clear they work hard and genuinely care about serving the community.
- AKAlina KlepikovaDec 24, 20251.0Worst customer support on earth
- AAAlexanderDec 12, 20255.0Rayan is an amazing manager. He is always kind, patient, and extremely helpful, even with difficult projects. I never leave without a solution—he always takes the time to help me figure things out. What’s impressive is how well he balances helping customers while also running the machines.Very professional, smart, and genuinely caring. FedEx is lucky to have him.
- WWWillow WDec 8, 20251.0If they deliver a package not meant for you and you attempt to correct the issue, they try to make it your problem by making you do all the work. It was incredibly difficult to communicate due to the very poor English being spoken, there was no attempt made to find a different agent who speaks the language or to bring in a translator. Their customer support is horrible and don't take accountability, expecting them to gets your number seemingly blocked after several attempts to solve the issue to bring the package to the rightful owner, one of these phonecalls even ended in "We can't help you *click*" which is literally the entire premise behind your company, picking up and delivering. They do NOT care about the safety or actual delivery of packages. When they FINALLY said they'd call about the package when a person is going to come get it, this person never called and never arrived. The person they did this to is an elderly man who is mobility impaired, it is abusive to make him do your job without payment. I am extremely dissatisfied as this is elderly abuse and evidently; unpaid labor. This is not his responsibility, it is yours. You should absolutely be ashamed of yourselves. So much for trying to do the ethical and correct thing.
- VCVenetia CharlesNov 15, 20251.0I went in to make some photocopies and when I tried to pay, was asked to "accept" a contract on the credit card reader that wasn't posted. I asked to see what the contract said, but they didn't have a copy. So I hit decline because I had no idea what I was accepting. I offered to pay cash but they don't take cash anymore, my only option was to agree to an unviewable contract. I walked out. I guess people are used to just signing and agreeing to anything but I do still read through all the agreements I sign and this one wasn't even available to read. Very disappointment and frustrating to be denied a basic service because of late-stage capitalism bullshit.
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center in Portland offer?
FedEx Office Print & Ship Center provides printing, shipping, copying, digital printing, direct mail, signs and graphics, internet access, computer rental, fax services, passport photos, online notary, lamination, and binding services.
Where is FedEx Office Print & Ship Center located in Portland?
It is located at 1547 NE 40th Ave, Portland, OR 97232.
What are the operating hours of FedEx Office Print & Ship Center?
The center is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Which payment methods are accepted at FedEx Office Print & Ship Center?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Can I print my documents online and pick them up at FedEx Office Portland?
Yes, you can upload documents with FedEx Office Print Online and have your print materials ready for convenient pick-up or delivery.
Does FedEx Office Print & Ship Center provide passport photo and visa services?
Yes, they offer passport photo services and online notary, and there is also RushMyPassport passport and visa service nearby within FedEx Office.
What nearby places can I visit after visiting FedEx Office Print & Ship Center?
You can visit the Hollywood shopping center, enjoy coffee at Starbucks, or explore Crooked House Books & Paper bookstore nearby.
Are there convenient options for shipping and packaging supplies near FedEx Office?
Yes, FedEx Office itself provides packaging and shipping supplies, and there are also nearby hardware stores like A-Boy Electric and Plumbing and A-Boy Plumbing & Electrical Supply for additional supplies.
How can I reach FedEx Office Print & Ship Center via public transit or nearby landmarks?
While specific transit stations are not listed, FedEx Office is located near the Hollywood District and other recognizable local businesses like RadioShack and Starbucks, which can help you navigate to the location.
What brands and software does FedEx Office Portland use for printing and design?
They use brands and software including Kinko's Copies, FedEx Express, AT&T Wi-Fi, Microsoft Office 2010 Professional, Adobe CS3 Suite, Illustrator, Photoshop, PageMaker, and InDesign.