United States Postal Service

2.7
54 reviews

About

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Visit your local Post Office™ at 19300 Molalla Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
19300 Molalla Ave, Oregon City, OR
97045, United States

Hours

Reviews

2.7
54 reviews
5 stars
18
4 stars
3
3 stars
2
2 stars
5
1 star
26
  • JA
    Jrad Arnold
    Nov 7, 2025
    2.0
    Multiple packages miss delivered to wrong address, and when I went to talk to the, so called, post master, he tells me to call the arbitrary USPS 1-800 number. There's no way to get anything accomplished via that number, no live person and no way to log a complain. And especially no way to be reimbursed, the now, well over $100 I've lost. Worst post office ever!
  • LC
    lewis cox
    Oct 23, 2025
    5.0
    It's a post office so I don't know what I can really say. It's pretty well organized and it's very clean and the employees make it feel like home so they're very inviting and helpful especially if you don't like asking for help.
  • JO
    Jamie Ofstad
    Oct 1, 2025
    4.0
    Patrick was very helpful and kind to our family. We had an appt to get our three kids passports and my husband. He apologized that we had to wait past our appt time and was very friendly during our appt. As you can imagine, it was a lot of paperwork and detail for 4 passports. He helped make it as smooth as possible for us. Thanks!
  • AO
    Alexis ortiz
    Sep 8, 2025
    1.0
    never answer the phone
  • JG
    Jason Gorske
    Jul 9, 2025
    1.0
    We showed up at 9:58, Patrick didn’t call us up until 10:03 and since we didn’t have our paperwork, we asked if we could fill it out while he took pictures of our 18 month old. We had the paperwork completed before he was finished taking photos and he refused to help us because he said it would be unfair to his next customer. He said he would have “had someone take the photo”…when there was nobody else around to help according to someone else I spoke to at the office. Of course it’s going to take more time to photograph a baby…they should have budgeted time for that! We waited around to see if there was any no shows. His next customer, he saw at 10:15, proceeded to input him into the system and then we saw him take his photo. He was done at 10:35, 5 minutes into his next appointment who was patiently waiting. How can he make his next customer wait but couldn’t take 5 minutes to finish helping us? We asked to speak to his supervisor, Chad, who basically said there’s nothing he can do and walked away…no customer service whatsoever and he was not very friendly. I then waited 10 minutes to see the Post Master Mark, who I asked Chad to see and then had to ask again because he made us wait 10+ minutes. He reeked of cigarettes and was very unpleasant to say the least. I explained how Patrick called us up after our time, went over the allowed time of 15 minutes for the next customer but he didn’t seem to care and was very rude to me and my family. I understand we didn’t finish the paperwork before our appointment but we were done with it with time to spare and they could have handled things differently. PS - The woman working the window was very nice, got our kids some crayons and coloring books and was very pleasant to speak to (thank you). DO NOT GO HERE if you’re trying to get a passport. There’s another place off Red Soils Ct who got us in right away and we’re very pleasant to work with (Clackamas County). I expect more out of the post office and sad that they were all incapable of helping our family.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.