United States Postal Service

3.0
41 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 437 Clay St E to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
437 Clay St E, Monmouth, OR
97361, United States

Hours

Reviews

3.0
41 reviews
5 stars
17
4 stars
3
3 stars
2
2 stars
2
1 star
17
  • IL
    Isabel Lesher
    Sep 5, 2025
    5.0
    I had to mail a letter all the way to Australia and had never done international mail before. My transaction was under a minute, so efficient! And the woman helping me, Naomi, was the sweetest and so helpful. Hope she gets all the kudos she deserves! Thanks Naomi!
  • RT
    Rayden Taylor
    Aug 19, 2025
    1.0
    Pulled up to my apartment delivered the mail to everyone one else but did not deliver my package that was out for delivery and went I called they guy seemed to not know what he was talking about no help at all just how lazy are people it’s literally there job to deliver packages and mail
  • JV
    Jay VanValkenberg
    Aug 15, 2025
    1.0
    Used to be a nice post office. Now they just don't care.
  • TD
    Tammi Deuel
    Aug 11, 2025
    5.0
    I appreciate the work they do here. I also love the customer service here. Thank you for delivering our mail and always going above and beyond 😁
  • ES
    Eileen Sproule
    Dec 9, 2024
    1.0
    I normally don't write bad reviews and chalk it up to life doesn't always work out well and thats the way it is. HOWEVER, the frustration and level of customer service provided at this location was SO frustrating! They do not answer their phones!!! I moved out of state and trying to navigate holding mail, forwarding mail etc proved to be awful due to their lack of phone support. I actually had my calls ring forever...only to be picked up and then hung up on ON PURPOSE. It's not like I could go in person to the office when I'm half way across the country! Once I finally, after weeks of my calls ringing with no answering, I got a worker who was not the least bit helpful. Acted like I was the one with the problem..and didn't end up knowing what they were talking about. The very opposite of what they said was going on actually was what happened. So very disappointing! I hope they read these reviews and make a better effort.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.