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United States Postal Service

2.2
(162 reviews)

Business Details

317 S 7th St, Klamath Falls, OR
97601, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 317 S 7th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
317 S 7th St, Klamath Falls, OR
97601, United States

Hours

Reviews

2.2
162 reviews
5 stars
36
4 stars
10
3 stars
6
2 stars
6
1 star
104

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers found staff friendly and helpful, many reported rude and unhelpful interactions.

Delivery Issues

Numerous complaints about lost packages, incorrect deliveries, and delays in mail service were noted, indicating significant reliability problems.

Efficiency

While some customers experienced quick service, many others reported long wait times and inefficient handling of mail and packages.

Management Concerns

Several reviews highlighted issues with management, including poor communication and lack of accountability for service failures.
  • CS
    Chris Seward
    Jan 27, 2026
    5.0
    It's funny everyone complains about this post office, but every time I go in there even if there's a line, I'm not standing in it for more than like 15 minutes. The people are usually quick friendly walk up with your package or whatever. Oh I can't find my mail this that and the other and they take care of it no problem. I've never had a better experience here.
  • AH
    Andrew Hanscom
    Jan 23, 2026
    1.0
    I was looking at passport wallets and the employee opened one so I could look at it. I ended up getting it but after bringing it home I quickly realized that it was poorly designed because my passport didn’t fit in any of the compartments in it. After attempting to return it they told me I couldn’t because it was opened even though the employee opened it. I would recommend getting something online so you can return it if need be.
  • JS
    jim S
    Jan 5, 2026
    5.0
    Polite and efficient. In & out,less than 5min
  • AA
    April
    Dec 7, 2025
    1.0
    According to their website, access to check your PO Box is supposed to be 5am-7pm daily. Saturday evening I was trying to check my mail at 6pm, doors are locked. I show up at 7:45am Sunday morning, doors are locked. I need to check my mail. My work schedule makes it difficult for me to show up during regular business hours. Either change your website (and door since it also says box lobby opens at 5am), or actually do what you're supposed to do and have the PO box lobby open when you should.
  • MR
    Marji Ruby
    Nov 22, 2025
    5.0
    Very helpful

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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