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Visit your local Post Office™ at 317 S 7th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous customers reported significant problems with mail and package delivery, including lost items, misdelivered packages, and delays.
Customer Service
Feedback on customer service is mixed; while some staff are described as friendly and helpful, many reviews highlight rude and unhelpful interactions.
Automation Problems
Customers expressed frustration with the automated phone system, citing difficulty in reaching live agents and long wait times.
Operational Efficiency
Many reviews mention long wait times at the post office, insufficient staffing, and inconsistent hours of operation.
Positive Staff Experiences
Despite the overall negative feedback, some customers praised specific employees for their exceptional service and willingness to help.
MR
Marji Ruby
2 days ago
5.0
Very helpful
MM
mary
Oct 31, 2025
1.0
Absolutely ridiculous how FLIPPING SLOW the mail is with this post office. I ask the guy at the counter what would be the best way on getting an important time sensitive letter to someone. He had me pay for my "certified" letter and told me he would put it in the "out box?" So it wouldn't go up to Portland and that it would be there the next day. That was Monday and now it's Friday and still hasn't arrived!! Tracking can't even tell me where it is 😡 thanks a lot 👍
AM
Arnold Mittan
Jan 13, 2023
1.0
We should not have to pick up our mail at 7:00 pm or beyond, I still have mail that has not been picked up in two days, yes, the flag has been up. Very disappointed in the entire post office and the drivers.
JJ
Johnathan
Jun 23, 2022
3.0
There's been lots of issues that have been throughout the years have lost mail of mine as well as others I know of and sometimes repeatedly like when I first moved here two checks from two different states and both checks had to be reissued and one of those two checks one of them had to be reissued a third time . I've also had to file lost items a couple times cuz it is saying it was put somewhere and it wasn't. I want things I have a big pee about is they used to remember who their customers were I mean in some places no because there's too much in and out people moving but generally they would remember them or at least it wasn't stated all the time I didn't the same spot for 3 years plus another spot for a year was the same address just a different number and they still have not remembered my name because I had several times a package return just because of an error on the delivery and they could recognize my name to match it I thought that's what the computers were for.
TO
Teela Oliveira
Sep 26, 2019
5.0
The customer service here is phenomenal! ❤️❤️ I had dropped a letter in the "out of town" box first thing in the morning, then realized about 3:45pm that I had written down incorrect information on a time sensitive letter. I went down and explained my situation, and the worker went straight back and against all odds, found my letter and let me correct the issue! Life saver! So kind and helpful the staff here is.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 317 S 7th St, Klamath Falls?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo by appointment.
Do I need to schedule an appointment for passport services at this Post Office?
Yes, most passport services require an appointment via the USPS online scheduler, although limited walk-in hours may be available.
What are the operating hours of the United States Postal Service at 317 S 7th St?
Monday through Friday, it is open from 9:30 AM to 5:00 PM, and Saturdays from 9:00 AM to 12:00 PM. The office is closed on Sundays.
How can I rent a PO Box at this USPS location?
You can reserve a PO Box online or apply in person with two valid forms of ID. Visit the USPS website to check availability and pricing.
Is 24/7 access available for PO Boxes at this Post Office?
Many USPS locations offer 24/7 lobby access to PO Boxes, but hours can vary. Check with your local Post Office for specific access times.
What nearby postal or shipping services are available around the United States Postal Service at 317 S 7th St?
Nearby, you will find another United States Postal Service branch, the US Post Office, the UPS Authorized Shipping Outlet, and All About Shipping for additional mailing and shipping needs.
What local attractions near the USPS should I consider visiting before or after my visit?
Lava Beds National Monument, a historic national park, and the Bisbee Hotel, a historic landmark, are nearby and worth visiting.
Are there any beauty and spa services near the USPS location in Klamath Falls?
Yes, options include Naveen Beauty salon, PMU by Yadira, The Ruff House, Styles By Rebecca, LUXE beauty by Jessica, Adora Salon and Spa, Russian Massage, and Elena Peters LMT for various beauty and spa treatments.
How can customers benefit from nearby business services when visiting the USPS at 317 S 7th St?
Customers can conveniently access financial services at First Interstate Bank, fitness options at Asana Yoga & Wellness and Jungle Gym, or enjoy dining at Sunbird Kitchen & Mill and Give Me Some Sugar bakery nearby.