The UPS Store

Reviews

• KE

  Koca Elit

  Mar 28, 2026
  5.0
  We came here because it was recommended to us, and they certainly didn't let us down—they provided excellent service. They were very friendly, attentive, and generous. Thank you very much you guys were awesome 👏🏻
• CP

  Chuck Poland

  Mar 23, 2026
  1.0
  Most of the staff that has worked in the Keizer location are just down rude. Occasionally a worker starts that very good customer service skills the others just don’t care. They don’t welcome you with a hello or if its busy they don’t have the courtesy to say we will be right with you or even a thank you as you leave.
• SB

  stacy berkey

  Feb 28, 2026
  5.0
  Super easy returns. The most lovely lady works at the Keizer ups store and is always so welcoming helpful and kind. She gets things done quickly and makes customers feel valued!
• YM

  Yasmin Martinez

  Feb 19, 2026
  1.0
  This was unfortunately one of my worst experiences at this location. I used to think the Market Street branch was the most frustrating, but this visit may have changed my mind. I may start going to the South Salem location instead. When I arrived, there was only one employee working, and she was already assisting another customer. That transaction was taking a while, which I understand happens. I was standing in line waiting for my turn. As soon as the customer she was helping left, the phone rang. It barely rang before she answered it and immediately began assisting the caller, even though I was already standing there waiting. The in-person transaction I needed was very quick and would have only required a simple scan. I found it frustrating that the phone call was prioritized over a customer who was physically present and already waiting.
• LG

  Linda Garland

  Feb 18, 2026
  5.0
  I had a document/printing challenge in front of me. Mikaela took my project, guided me and printed my copies exactly the way I envisioned. In future, when I have a project, I may just travel to Keizer and work with Mikaela. Thank you!