United States Postal Service

2.1
73 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 216 S 2nd St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
216 S 2nd St, Independence, OR
97351, United States

Hours

Reviews

2.1
73 reviews
5 stars
19
4 stars
1
3 stars
1
2 stars
2
1 star
50
  • BS
    Beau Slate
    Dec 10, 2025
    5.0
    I love the people who deliver the mail
  • NB
    Nick Beleiciks
    Oct 24, 2025
    5.0
    Absolutely wonderful service from the Independence Post Office! The staff are so helpful and took care of all our needs.
  • DS
    Danya Sandoval
    Oct 12, 2025
    1.0
    Pésimo servicio, el repartidor tiró mi paquete en la puerta de mi casa y mi paquete se derramó
  • BL
    Bret L.
    Oct 7, 2025
    1.0
    This morning we came to get our passports done. Everything was completed easily until the end when we had to pay. For whatever reason the systems froze up and they would not take payment. We were told we would get a phone call back if it didn't go through. We did! But they would not take a card over the phone and they would not accept a check through the mail. We were told we would have to drive the 20 minutes back to pay in person and they gave us a deadline of 2 1/2 hours or they said they would shred our passport documentation. I came back and just paid and calmly voiced my frustration with the lack of service, empathy, options and told them that being a public servant myself I understand a lot of what they deal with but that as public servants we can do better. They argued with me. Then on my way out the door I heard them scoffing / laughing at me. The post office can be frustrating in general but never in my life have I experienced a less professional or caring group of individuals in a public service role.
  • KL
    Karen Lytle
    Sep 24, 2025
    1.0
    So disappointed in their way of signing up for an appointment for a passport and absolutely no sympathy when I evidently didn't press confirm a 2nd time on the website. They don't understand the amount of time and effort to get work off and make sure that we have all the right paperwork or else don't care. Such a frustrating process and place.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.