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United States Postal Service

2.9
(198 reviews)

Business Details

125 S 1st Ave, Hillsboro, OR
97123, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 125 S 1st Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
125 S 1st Ave, Hillsboro, OR
97123, United States

Hours

Reviews

2.9
198 reviews
5 stars
74
4 stars
18
3 stars
4
2 stars
19
1 star
83

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of helpful and rude staff, with several customers specifically mentioning an older male employee's consistently poor attitude.

Efficiency

Many reviews highlight chronic understaffing and long wait times, leading to frustration among customers.

Mixed Experiences

While some customers report positive interactions with specific employees, others express dissatisfaction with the overall service quality.

Delivery Issues

Numerous complaints about misdelivered packages and difficulty reaching customer service for assistance.
  • LP
    Lisa Pilcher
    2 days ago
    2.0
    Horribly short staffed, unhelpful and rude employee.
  • MM
    Mohamed El Mohamed
    Feb 18, 2026
    5.0
    Ryan was awesome and saved the day. Thank you sir!
  • KK
    Katie Kim
    Feb 13, 2026
    5.0
    Ryan was so helpful and pleasant when we went to get our child’s passport. He made the experience so quick and easy! We appreciate him and USPS needs to give him extra appreciation too!
  • BB
    btrosclair
    Jan 31, 2026
    5.0
    My neighborhood postal carriers as well as the clerks at the downtown office are consistently friendly, efficient and helpful.
  • JC
    Jessica Cornwell
    Jan 23, 2026
    5.0
    Ryan was so incredibly helpful. I didn't have boxes at home so he helped me find ones that fit all the stuff I needed to ship. Usually it is a much more stressful visit but he made everything run super smoothly!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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