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The UPS Store

3.1
(163 reviews)

Business Details

2373 NW 185th Ave, Hillsboro, OR
97124, United States
(503) 690-0234
https://locations.theupsstore.com/or/hillsboro/2373-nw-185th-ave

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1261 in Hillsboro offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Tanasbourne Village.

Details

  • DeliveryNot available

Location

The UPS Store
2373 NW 185th Ave, Hillsboro, OR
97124, United States

Hours

Reviews

3.1
163 reviews
5 stars
77
4 stars
6
3 stars
3
2 stars
8
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising staff for being helpful and friendly, while others report rudeness and unprofessional behavior from certain employees.

Staffing Issues

Many customers noted that the store is often understaffed, leading to long wait times and poor service during busy periods.

Pricing Concerns

Several reviews mention high prices for services, with accusations of price gouging and hidden fees, particularly for printing and packaging.

Mixed Experiences

While some customers have had positive experiences with specific staff members, others have reported negative interactions, indicating inconsistency in service quality.
  • CC
    CL
    Jan 25, 2026
    2.0
    Been here twice now and neither time was the blonde lady friendly. I politely said hello both times. She ignored me both times. I try to avoid this specific location.
  • FM
    Ferdousi Tabassum Marzan
    Dec 29, 2025
    1.0
    It’s taking so much time of mine. I got email that my apartment number is missing. I’m trying to update my password but can’t. Even they aren’t responding to my calls and texting.
  • GH
    Genevieve Henson
    Dec 24, 2025
    5.0
    The staff was knowledgeable and friendly. They helped me choose the right offer for my needs.
  • DB
    Dave Barnes
    Dec 12, 2025
    5.0
    I needed lots of advice identifying the right size boxes for my Christmas shipping. Staff member Emma found exactly what I needed, calmly and efficiently. Minimal stress for me, and no extra waiting for customers behind me in line. Well done, Emma!
  • JH
    Jamie Hamel
    Nov 28, 2025
    5.0
    I was a bit of a difficult customer, requiring a lot of extra attention. They gave it to me with zero complaints! Great customer service thank you.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular business hours for The UPS Store in Hillsboro?

The UPS Store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 12:00 PM to 5:00 PM.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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