The UPS Store

Reviews

• AL

  andy Liu

  Nov 3, 2025
  1.0
  poor service. I have been come this UPS store to ship out products regularly. this time I drop one box return to Amazon and the box was open. I asked if I could use the tape she said no you need to buy. wow ... I will not use this UPS store to ship out products from now on.
• VM

  Vontaemadeit Official music

  Oct 24, 2025
  5.0
  Maria gave the best customer service I’ve received at any shipping service 10/10 will be back
• AR

  austin ramsdell

  Oct 15, 2025
  1.0
  Terrible customer service, very rude over the phone. Seems to be an old couple with very poor people skills. No patience at all, unwilling to email a receipt to me, and hanging up while on the phone. I do not recommend this location to anyone.
• TR

  Tootsie Roll

  Sep 30, 2025
  1.0
  The older woman who is a notary here is rude and misinformed. I came in to get a certified copy of a very straightforward document. The guy I approached who worked there asked the woman who is a notary if she could do it. She didn’t even approach me, she stood across the store and said “there’s nothing for me to notarize”. I stated I needed a certified copy, not for her to witness a signature. She said “no there’s nothing to notarize”. I responded with “notaries have done this for me before, but I can just go back to them.” I then checked with two other notaries who stated it wasn’t a problem at all to do certified copies of this document. I’m convinced this woman tries to avoid providing notary services because she doesn’t want to be inconvenienced or because she doesn’t understand the job. Which would’ve been tolerable had she provided some customer services behind declining to do it. She was incredibly rude and simply wrong.
• SA

  Shayne Ackeret

  Sep 25, 2025
  1.0
  Arrived 5 minutes before closing just before 6:30pm. Acknowledged we would hurry on their behalf to process our Amazon returns as a courtesy to not keeping the staff late. We were met with attitude and mumbling under her breathe her frustrations because we were there 2 minutes after closing. Both the male and female associate made it clear we were inconveniencing them with horrible tone and body language and extremely impolite. Will avoid this location as often as we can. All in all we only ended up keeping them over by five minutes but would you would think we made them miss Christmas with their family. No grace or customer service.

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