United States Postal Service

2.5
202 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 103 W Powell Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
103 W Powell Blvd, Gresham, OR
97030, United States

Hours

Reviews

2.5
202 reviews
5 stars
54
4 stars
19
3 stars
13
2 stars
12
1 star
104

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Feedback on staff is mixed; while some employees are praised for their friendliness and helpfulness, others are reported as rude and unprofessional.

Delivery Issues

Numerous customers reported consistent problems with misdelivered packages and mail, leading to frustration and lost items.

Customer Service

Many customers expressed dissatisfaction with the lack of responsiveness and accessibility of customer service, particularly regarding phone communication.

Facility Management

The post office is criticized for poor management, including understaffing and inadequate training of employees, contributing to a negative customer experience.
  • KM
    Katie McMillan
    Dec 26, 2025
    5.0
    The staff here are efficient, fast, and friendly. When I had issues with my address after moving, they were quick to fix the problem and went above and beyond to get it done in a timely manner. The staff were very communicative with me both in person and over the phone during this process. I'm glad that this is my local post office now!
  • GD
    Garrett d
    Dec 20, 2025
    1.0
    I’ve lived in Gresham for over two years and have experienced an ongoing pattern of mis deliveries that is unacceptable. I’ve had 10+ separate incidents where packages were delivered to the wrong address or left with neighbors, resulting in hundreds of dollars in missing items and repeated time spent escalating issues with the post office in Gresham. Occasional mistakes happen, but this is not occasional—it’s a consistent pattern. I lived in Vancouver for a number of years and did not experience anything close to this level of delivery failure. Customers should not have to routinely track down their own packages or absorb the burden of USPS errors. This location needs immediate improvement in carrier accuracy, accountability, and follow-through when items are misdelivered.
  • JD
    Joseph Dahlke
    Nov 21, 2025
    1.0
    The USPS is an absolute joke!!!! They don't care about anything. Rude and obnoxious!!
  • TL
    tanner lindsay
    Oct 17, 2025
    1.0
    Never answers there phone and drivers are lazy and afraid of the rain had a package do for delivery today and instead of coming to the door he sat at the street and mark the delivery no access.
  • JM
    Jeff Monahan
    Sep 19, 2025
    1.0
    I used to enjoy coming here and been shipping from here or had a PO Box here for the last 5+ years but now I dread coming here because I live a block away I still come here to drop items off (prepaid) because the service is terrible every one of the ladies working in the front is rude VERY rude. I enjoyed the tall white nerdy manager he was always cool and nice but haven’t seen him in a while. But if you CAN go to any other USPS besides this one.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.