United States Postal Service

2.5
200 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 103 W Powell Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
103 W Powell Blvd, Gresham, OR
97030, United States

Hours

Reviews

2.5
200 reviews
5 stars
52
4 stars
19
3 stars
13
2 stars
12
1 star
104

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of friendly and rude staff, with many customers expressing frustration over unhelpful interactions.

Delivery Issues

Numerous complaints about packages being misdelivered or not delivered at all, leading to significant customer dissatisfaction.

Communication Problems

Customers report difficulty in reaching the post office by phone, with many calls going unanswered.

Staffing and Efficiency

Long wait times and understaffing are common issues, contributing to a negative customer experience.

Mixed Experiences

While some customers praise individual employees for their helpfulness, overall sentiment leans towards dissatisfaction with service quality.
  • JD
    Joseph Dahlke
    2 days ago
    1.0
    The USPS is an absolute joke!!!! They don't care about anything. Rude and obnoxious!!
  • TL
    tanner lindsay
    Oct 17, 2025
    1.0
    Never answers there phone and drivers are lazy and afraid of the rain had a package do for delivery today and instead of coming to the door he sat at the street and mark the delivery no access.
  • LL
    Love1another
    Sep 21, 2025
    5.0
    Love my mail men and women the Carriers r so friendly and accommodating. There is a gentleman with an eye patch that’s so polite nice and willing to help
  • JM
    Jeff Monahan
    Sep 19, 2025
    1.0
    I used to enjoy coming here and been shipping from here or had a PO Box here for the last 5+ years but now I dread coming here because I live a block away I still come here to drop items off (prepaid) because the service is terrible every one of the ladies working in the front is rude VERY rude. I enjoyed the tall white nerdy manager he was always cool and nice but haven’t seen him in a while. But if you CAN go to any other USPS besides this one.
  • TR
    Teo Ramirez
    Sep 17, 2025
    5.0
    Lobby hours for self service kiosk and PO Boxes

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.