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With a focus on the community of small businesses and consumers, Staples in Grants Pass, OR provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.7
210 reviews
5 stars
112
4 stars
34
3 stars
10
2 stars
5
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, many customers reported rude or unprofessional behavior from staff.
Staffing Issues
Several reviews highlighted understaffing as a significant problem, leading to long wait times and inadequate service.
Product Availability
Customers generally found that the store had a good selection of products, but there were complaints about specific items being out of stock or misrepresented.
Printing Services
The printing services received negative feedback due to equipment failures and poor customer service experiences, with many customers expressing frustration over delays and issues with their orders.
- KLkevin lambJan 5, 20261.0Completely understaffed Amazon and UPS shipping Zone instead of an actual store and the people here don't know how to run their technology coming to take us to make a simple purchase and it takes a half hour because there's understaffed
- RWRenie WeberDec 23, 20251.0I bought toner for my Canon 665cdw at the Medford store for $300.00. Tried to return to Grants Pass store and was told they had to be returned to Medford. So, I ordered from Grants Pass store 075h high yield and realized my receipt said regular yield! 😑 I told them it's wrong and now I have 7 toners all of the wrong ones. So Staples would not correct it while I was standing there, I had to call and cancel. I will receive a check in the mail in 2 weeks.$700.00 out to Staples right now and today came to Medford to return the original toners and didn't have my same card to put the funds back onto and they could only offer me cash card and wouldn't offer me to put it on another bank card, check, etc. I won't be shopping Staples again! I don't want a cash card so Ill making another trip to return after Christmas. Wow, service is terrible at both stores. Don't shop Staples!
- DPdavid puliceDec 13, 20251.0Horrible customer service. Tech was with a customer and I needed her to show me a product, because im not a computer tech. She had me talk over the person she was helping, instead of saying I'll be a few minutes. She said go over there in an isle and that's where it will be. I could not find it and went back with something different and all I got was, if you want to use that you can. I don't know, that's why I need help. So she called the manager, who needs to go back to being a front desk receptionist, just rude and attitude. I left, because without looking she new they were out of stock and I could order it on line. Customer service is dead and it will never return. Wonder why these big box stores are not doing well.
- LCLeanne ChesedDec 10, 20254.0Sarah at Staples went above and beyond with my order. So thankful for her excellent customer service in Printing & Marketing. I highly recommend Sarah she is smart, professional & patient. She is not in a hurry and takes the time the customer needs. Sarah is an asset to Staples. I highly recommend her.
- WLWilliam LockDec 5, 20255.0They have what i need when it comes to some special items.
Frequently Asked Questions About Staples
What services does Staples in Grants Pass, OR offer?
Staples provides printing, shipping, technology, travel, recycling services, and products essential for work and learning.
Which brands can I find products from at Staples Grants Pass?
You can find products from brands like Amazon, Dell, HP, Apple, Canon, Logitech, Microsoft, and more at Staples.
What are the store hours for Staples in Grants Pass?
Staples is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 8:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Does Staples offer pickup and delivery services?
Yes, Staples offers in-store pickup, curbside pickup, delivery, and same-day delivery services.
What payment options does Staples accept?
Staples accepts American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, and Visa.
Are recycling services available at Staples Grants Pass?
Yes, Staples provides recycling services including electronics, ink cartridges, and batteries.
How can UPS Access Point locations near Staples help me?
The nearby UPS Access Point locations provide convenient courier and delivery services that complement Staples' shipping services for your packages and mail.
What other stores are near Staples where I can shop?
Near Staples, you can visit stores like Petco for pet supplies, Rite Aid for pharmacy and retail products, and JCPenney for clothing and department store shopping.
Are there beauty and wellness options close to Staples in Grants Pass?
Yes, nearby you can find Ulta Beauty, Bath & Body Works, Perfect Nails, and Benefit Cosmetics BrowBar for beauty and wellness services.
Can I find banking or financial services near Staples Grants Pass?
Yes, Washington Federal and Bank of America are nearby for your banking and financial service needs, as well as Western Union for money transfers.