Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 255 River Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.4
153 reviews
5 stars
46
4 stars
8
3 stars1
2 stars
5
1 star
93
What are people saying?
AI-generated from recent customer reviews
Customer Service
Some staff members are praised for their friendliness and helpfulness, particularly Tim and Connie, while others are criticized for rudeness and unprofessional behavior.
Delivery Issues
Numerous complaints about packages being misdelivered, not delivered on time, or not delivered at all, leading to frustration among customers.
Facility Conditions
The post office is reported to be dirty and poorly maintained, with long lines and inadequate staffing during busy times.
Communication Problems
Customers express difficulty in reaching staff by phone and receiving timely responses to complaints.
Mixed Experiences
While some customers report positive experiences, many others highlight significant issues, indicating a lack of consistency in service quality.
- KVkendra valdes3 days ago5.0I have never had a bad experience at this location, they offer excellent customer service!
- TWTaylor WestbrooksAug 12, 20251.0I have never had more checks and packages not be delivered on time or at all since living at this address and dealing with this specific postal office it’s ridiculous, they states a packed I was supposed to receive yesterday was “undeliverable” even though I put just drop at door… my husband goes in there this morning and they say they can’t find it and the driver is “new” and will try again today the mail doesn’t even show up today at all…
- MJMark JamesAug 5, 20255.0Fantastic post office. Always accommodating, I run an Ecommerce business and drop packages here daily and have never had issues with missing or lost packages. Thank you. All the staff are wonderful.
- CCC CJul 6, 20255.0I rented a PO box, which apparently the previous holder had failed to return a key. Tim was fantastic! He quickly installed a new lock on the box to alleviate my security concerns. I appreciate his above and beyond service, as well as his positive attitude.
- KHKim HarveyJun 16, 20252.0I just received a package in my mailbox bent in half. It was a picture, no frame, that was ruined. It was a gift for my daughter's wedding in 5 days! Our mailman shoves so much in our community mailboxes, that you cant even get them out! I live off River Rd in Eugene.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 255 River Ave?
You can send mail and ship packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, this USPS location accepts first-time passport applications and can take your passport photo by appointment.
Do I need an appointment for passport services at this USPS?
Most passport services require an appointment using the online scheduler, but limited walk-in hours are available at select locations.
What are the hours of operation for this Post Office?
Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
How can I get a PO Box at the USPS on River Ave?
You can apply online or in person with two valid IDs and a completed application. Visit https://www.usps.com/manage/po-boxes.htm to start.
Is 24/7 access available for PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes; please check with this postal office for exact lobby hours.
What nearby places can I visit around the USPS at 255 River Ave?
Nearby you can find Emerald Valley Financial Services, Clemens Marina, and Taco Bell, which offer financial advising, vehicle sales, and dining options respectively.
How can nearby places like SELCO Community Credit Union and Western Union help me during my visit?
You can handle additional financial needs such as banking and money transfer services conveniently near the USPS location.
Are there any medical services near the 255 River Ave USPS?
Yes, Fresenius Kidney Care clinics and PeaceHealth Laboratories are nearby if you need medical or diagnostic services before or after your visit.
Can I combine my trip to the USPS with nearby amenities like Action Rent-All and Salon Adorn?
Definitely! You can rent party supplies at Action Rent-All or visit Salon Adorn for beauty services all within close proximity to the Post Office.