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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 520 Willamette St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.1
107 reviews
5 stars
27
4 stars
3
3 stars1
2 stars1
1 star
75
- AGAG GzNov 14, 20251.0Absolutely useless man they have at the window. Big hair bun and beard. Gives you the most useless info so he doesn’t have to do much. The whole reason people come to the window is for help and this guy is just there to do the simple task and tell you to figure it out on the website if he has to do more. Absolutely useless worker.
- CDCori DassoNov 12, 20251.0I’m very disappointed with how my certified mail was handled at this post office. The carrier never came to my door (I live in an apartment building) and simply left a “final notice” slip in my mailbox — there was no prior delivery attempt or chance to sign for it. To make matters worse, the QR code on the final notice didn’t work, so I wasn’t even able to reschedule the delivery online. When I went to the post office in person, they told me the letter had already been returned to sender — just a few days after leaving that “final” notice. This was an important and time-sensitive certified mail, and the lack of proper delivery attempts or working technology made it impossible to receive it in time. It’s extremely frustrating and unprofessional. I hope USPS improves the way certified is handled — especially for apartment residents — to ensure people actually have a fair chance to receive their mail before it’s returned.
- DZDavid ZavodnySep 24, 20251.0Wish I could give zero stars. It’s 9/24/25 the person who “helped” me at the front desk was a long haired man with a beard. Incredibly short, rude and disrespectful zero customer service opened the window so he could help me walked away from me. Midsentence proceeded to ignore me. I stood back in line and he told me the most basic thing he could’ve just told me before walking away. Absolutely terrible go somewhere else for your mail that man needs to be fired.
- JSJ SBAug 5, 20251.0I made an appointment online to get my passport, and when I arrived I was informed the ONE person trained to do that was out of town for over a week. No call or anything letting me know the appointment time was not available. Why can I make an appointment at a time when no one is available? It wastes people’s time and money. I was also met with a very rude and dismissive attitude from the person working at the front desk. Don’t get your passport here
- CKCam KayJul 25, 20255.0This Post Office was built in 1939 and added to the National Register of Historic Places in 1985. This is a beautiful historic building and a must see.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 520 Willamette St?
You can send mail and packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can also take your passport photo by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment scheduled through the online scheduler, although limited walk-in hours may be available.
What are the operating hours for this Post Office?
The Post Office is open Monday to Friday from 8:30 AM to 5:30 PM and Saturday from 10:00 AM to 2:00 PM. It is closed on Sundays.
Is it possible to rent a PO Box online for this Post Office?
Yes, you can search and reserve PO Boxes online, and then complete your setup in person at this location.
Are the PO Boxes accessible after regular lobby hours?
Most USPS locations, including this one, offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Please check with the Post Office for details.
What nearby transportation options can help me reach the USPS at 520 Willamette St?
Better Eugene-Springfield Transportation is a nearby community service that can assist with travel in the area to and from the Post Office.
What local dining options are nearby that I can visit before or after using the Post Office?
Screamin' Jay's Hot Lunch, a sandwich and vegetarian restaurant, is close by if you want to grab a meal near the Post Office.
Are there any nearby coffee shops where I can relax after visiting the Post Office?
Yes, Chapter & Steam Coffee & Mocktails and Annand House LiveStream Lounge are nearby coffee shops to enjoy before or after your Post Office visit.